We're committed to helping small & medium-sized businesses in the UK.

Especially among SMEs, outsourcing is becoming more commonplace; here, Michelle O’Connor – Chief People Officer at Hive Support Services – discusses the benefits of doing so, alongside some of the challenges her team is seeing across the UK business sect

For twenty years, the small business search story was a story about money. Bigger competitors bought more links, published more content, hired bigger agencies, and occupied the first page. An independent firm could win a narrow local niche, but the broad comme

Think about the last time a company won a significant new customer. The sales process, the demo, the proposal, the negotiation. The onboarding. The first few months of the relationship, where every team is on their best behaviour, every response is prompt, eve

Many small businesses run on spreadsheets longer than they should. In private healthcare, the same pattern often appears inside prescribing operations. At the start, a spreadsheet can feel practical. It helps a small team track patients, prescriptions, payment

A practical guide to the Level 4 AI & Automation Practitioner Apprenticeship Most SMEs have already tried AI. Staff use ChatGPT or Copilot, someone has built a useful prompt, and a few tasks take less time. What usually hasn’t changed is the process

A spreadsheet can serve a small UK brewery when the product range is limited and a few people know what is stored where. As the brewery grows, more batches, seasonal lines, customer orders and storage locations mean more stock information has to be kept accura