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Small- and medium-sized businesses (SMEs) are under growing pressure to match the convenience offered by larger retailers, with nearly eight in ten (79%) saying their customers expect them to offer more than debit payments at checkout.

Small business owners within the Business Buzz network are absorbing rising costs, delaying investment and reconsidering recruitment rather than risk losing customers to further price rises, according to a new snapshot survey from the UK networking community.

Most small and mid-sized businesses run on a patchwork of spreadsheets, shared inboxes and off-the-shelf software that almost fits. It works until the business grows. Then orders get missed, data is entered twice and the one person who understands the master s

A small sale is most secure in the minutes after the customer agrees to buy, and a virtual terminal lets an entrepreneur collect payment inside that window. A conversation that ends with a promise to send an invoice gives the customer a week to reconsider or s

For most small businesses, comparison sites have become the default way to buy insurance. You enter a few details, scroll through a list of prices and pick the cheapest one that looks reasonable. It’s quick, and for a car it often works. For builders, el

A shop, café or takeaway downstairs with a flat upstairs is a familiar setup for small business owners and landlords. What is less obvious is that the two units may share a single water supply. Wave Utilities, a water retailer, notes that a business in