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The importance of data privacy in digital transformationLegal & Compliance4th March 2019The importance of data privacy in digital transformation

There still remains some hostility amongst IT professionals around Privacy by Design becoming a legislative requirement within GDPR.

Emerging technology: the key to unlocking SME business growthBusiness Advice28th February 2019Emerging technology: the key to unlocking SME business growth

With upwards of five million SMEs in the UK, competition is ripe. The businesses staying ahead of the curve are the ones implementing emerging technology quickly and effectively to serve new markets and nurture growth.

What role will Chatbots play in 2020?News21st February 2019What role will Chatbots play in 2020?

Interesting times are ahead as contact centres cut through the jargon, dispel the myths and embrace new AI technology to serve customers and agents. Colin Hay at Puzzel takes a closer look at the top three uses for Chatbots.

Everything You Need to Know When Moving OfficesBusiness Advice11th February 2019Everything You Need to Know When Moving Offices

Whether your lease is expiring or you’ve outgrown your first office, there will come a time for every growing business to move into a new office. In September 2018 we moved from a city-center location in Winchester to the comparably unheard-of Chandlers Ford

The SME Guide to CRM in 2019Business Advice7th February 2019The SME Guide to CRM in 2019

The start of the year to-do list for an SME owner can be daunting. No doubt you’re thinking about myriad administrative and organisational needs relating to accounting and finance, staffing, your product and service roadmap for the year and more.

Top tips when it comes to completing your self-assessment tax returnBusiness Advice5th February 2019Top tips when it comes to completing your self-assessment tax return

The time of year is almost upon us where millions will have to complete their self-assessment tax return. Whether that’s as a sole trader, a freelancer, a contractor or running your own businesses, anyone who works for themselves will have to complete their

The UK’s SME landscape exposedBusiness News4th February 2019The UK’s SME landscape exposed

Recent data* suggests that there are over one and half million (1,667,265) SMEs in the UK, with over seventy percent of the UK’s SMEs registered as micro businesses – an indicator that the appeal in developing a business from scratch is far from being in t

International SMEs: A UK Start-Up Goes GlobalBusiness Advice30th January 2019International SMEs: A UK Start-Up Goes Global

Many SMEs are comfortably successful in their home market, but struggle with the idea of expanding internationally. Finola Billings explores how one success story shows that UK SMEs have the potential to go global.

Top 5 eCommerce Trends of 2019Business Advice29th January 2019Top 5 eCommerce Trends of 2019

Online sales are set to double in 2021 when compared to 2017, meaning we’re right in the middle of an online retail explosion.

SME employees quit jobs because of work-related frustrationsNews24th January 2019SME employees quit jobs because of work-related frustrations

Nearly half of SME employees have quit jobs because of work-related frustrations and stresses that weren't addressed

Capify secures £75 million credit facility from Goldman SachsBusiness News18th January 2019Capify secures £75 million credit facility from Goldman Sachs

Alternative SME finance provider Capify secures £75 million credit facility from Goldman Sachs

Top Five Financial Trends UK SMEs Should Take Note of in 2019Finance16th January 2019Top Five Financial Trends UK SMEs Should Take Note of in 2019

With 2018 firmly behind us, the early months of the new year are a time for contemplation and evaluation of the last 365 days; both the good and the bad, the opportunities and the challenges.

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