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Business Advice21st September 2020How SMEs Can Maximise Customer Lifetime ValueCustomer lifetime value (CLV) is an important metric for businesses of all sizes and in all industries, but for SMEs it can be especially useful and help you to com-pete with the much larger brands. So, what exactly CLV? Essentially, this is the average amount
News18th September 2020Selling with Empathy During the Pandemic: Building Your Personal Arsenal of SkillsMost organisations experienced significant change during the pandemic, with many staff learning to work in a different way, master remote working disciplines or put new health and safety measures into practice. And for salespeople, Covid came with a very signi
News17th September 2020The Business Case for Empathy and How Leaders Should Create ItOne thing this pandemic has shown and taught us is the need to find our human sides. This doesn’t only hold true for individuals but also for businesses, and in particular your sales department. In any communication or transaction with customers or prospects
Business News16th September 2020Legal Experts Comment on The High Court Insurance Test Case Ruling Which Has Given SMEs A LifelineSmall and medium businesses in the UK have been given a lifeline after the High Court ruled that some insurers should have paid out for losses caused by the COVID-19 lockdown.
Business Advice14th September 2020Advice for Businesses Looking to Renegotiate Their RentThe Coronavirus pandemic has been a difficult time for many of us due to a large number of factors. Aside from restrictions on personal freedoms and constant updates on the spread of the virus, many have been pushed into economic turmoil as a result of job ins
Business News10th September 2020Charity Launches Free Domestic Abuse Advice Line for Businesses1 in 4 women and 1 in 6 men will experience domestic abuse at some point in their lifetime with 10 per cent of victims reporting abuse at work.
