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Work Related Road Risk – An Organisational PerspectiveNews23rd May 2019Work Related Road Risk – An Organisational Perspective

Work Related Road Risk – An Organisational Perspective By Simon Turner, Campaign Manager, Driving for Better Business The business cost of not taking accountability for work-related road risk With road transport at the heart of the British economy, work rela

Profile: Air France-KLMBusiness News16th May 2019Profile: Air France-KLM

Air France-KLM is the leading group in terms of international traffic on departure from Europe. It offers its customers access to a network covering 314 destinations in 116 countries. With a fleet of 548 aircraft and 101.4 million passengers carried in 2018, A

Is on-screen clutter getting in the way of good customer service?News16th May 2019Is on-screen clutter getting in the way of good customer service?

Contact centres are still wasting precious time on administration instead of servicing customers. Colin Hay at Puzzel believes the answer is, quite literally, staring you in the face. Here are 5 tips for improving the customer experience using the latest agent

Meddling SME bossesBusiness Advice16th May 2019Meddling SME bosses

UK SME bosses interfere in HR more than they do in any other department, according to new research out today.

The Not So Secret Company Exceeding ExpectationsBusiness News8th May 2019The Not So Secret Company Exceeding Expectations

The Not So Secret Company Exceeding Expectations in Gardens Across London The Secret Garden Company provides professional services is garden maintenance, landscaping and tree surgery, based in North London. In October, The Secret Garden was named among the win

The subtle art of letting goBusiness Advice3rd May 2019The subtle art of letting go

The subtle art of letting go: How to loosen your leadership grip By Geoff Lawrence, UK General Manager, Vistage At inception, the business leader is everything to everyone. There are few successful enterprises that haven’t had a strong, visionary leader at t

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