Category: News

You never think that it will happen to your business, but crises do happen every year and can have severe implications which is why every business owner needs to be aware of what the main types of crisis are and how they should be man-aged so that they can red

Customer lifetime value (CLV) is an important metric for businesses of all sizes and in all industries, but for SMEs it can be especially useful and help you to com-pete with the much larger brands. So, what exactly CLV? Essentially, this is the average amount

Most organisations experienced significant change during the pandemic, with many staff learning to work in a different way, master remote working disciplines or put new health and safety measures into practice. And for salespeople, Covid came with a very signi

One thing this pandemic has shown and taught us is the need to find our human sides. This doesn’t only hold true for individuals but also for businesses, and in particular your sales department. In any communication or transaction with customers or prospects

Small and medium businesses in the UK have been given a lifeline after the High Court ruled that some insurers should have paid out for losses caused by the COVID-19 lockdown.

The Coronavirus pandemic has been a difficult time for many of us due to a large number of factors. Aside from restrictions on personal freedoms and constant updates on the spread of the virus, many have been pushed into economic turmoil as a result of job ins