Category: News

With upwards of five million SMEs in the UK, competition is ripe. The businesses staying ahead of the curve are the ones implementing emerging technology quickly and effectively to serve new markets and nurture growth.

Interesting times are ahead as contact centres cut through the jargon, dispel the myths and embrace new AI technology to serve customers and agents. Colin Hay at Puzzel takes a closer look at the top three uses for Chatbots.

Whether your lease is expiring or you’ve outgrown your first office, there will come a time for every growing business to move into a new office. In September 2018 we moved from a city-center location in Winchester to the comparably unheard-of Chandlers Ford

The start of the year to-do list for an SME owner can be daunting. No doubt you’re thinking about myriad administrative and organisational needs relating to accounting and finance, staffing, your product and service roadmap for the year and more.

The time of year is almost upon us where millions will have to complete their self-assessment tax return. Whether that’s as a sole trader, a freelancer, a contractor or running your own businesses, anyone who works for themselves will have to complete their

Recent data* suggests that there are over one and half million (1,667,265) SMEs in the UK, with over seventy percent of the UK’s SMEs registered as micro businesses – an indicator that the appeal in developing a business from scratch is far from being in t