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Commercial Disputes are costing small businessesBusiness News15th March 2019Commercial Disputes are costing small businesses

Commercial Disputes are costing small businesses £11.6 billion per year, new research shows • In the UK there are 5.7 million small enterprises.• 70% of these small enterprises are facing hefty legal bills due to commercial disputes.• Opting to use CIAr

Almost A Third Of Sme Manufacturers could be “Moving Supplier Base From EU To UK”Business News12th March 2019Almost A Third Of Sme Manufacturers could be “Moving Supplier Base From EU To UK”

From investment to turnover, recruitment to profits, forecasts are down for UK SME manufacturing bosses as they divert valuable resources to manage Brexit uncertainty, says the national Manufacturing Barometer published today.

Advisers Warn On Self-Employed Protection FearsBusiness Advice6th March 2019Advisers Warn On Self-Employed Protection Fears

The rise of self-employment is helping drive sales of individual protection products but advisers are increasingly concerned that self-employed clients are under-protected, new research1 from MetLife UK shows.

The importance of data privacy in digital transformationLegal & Compliance4th March 2019The importance of data privacy in digital transformation

There still remains some hostility amongst IT professionals around Privacy by Design becoming a legislative requirement within GDPR.

Emerging technology: the key to unlocking SME business growthBusiness Advice28th February 2019Emerging technology: the key to unlocking SME business growth

With upwards of five million SMEs in the UK, competition is ripe. The businesses staying ahead of the curve are the ones implementing emerging technology quickly and effectively to serve new markets and nurture growth.

What role will Chatbots play in 2020?News21st February 2019What role will Chatbots play in 2020?

Interesting times are ahead as contact centres cut through the jargon, dispel the myths and embrace new AI technology to serve customers and agents. Colin Hay at Puzzel takes a closer look at the top three uses for Chatbots.

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