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We are all biased, and this isn’t a good thing for marketers. As humans, we are creatures of our evolution, life history and current environment, and therefore prone to subconscious assumptions and biases. Biases that risk harming our marketing results.
Customer satisfaction has fallen to its lowest level since 2015, according to research from the Institute of Customer Service. The report also found that almost a third of customers prioritise ‘excellent service’ when purchasing goods or services, even if
This is an era of digital transformation. Cloud adoption is at the forefront of organizational strategies. The shift to cloud-based infrastructure has become imperative for businesses. They aim to use the advantages of flexibility, scalability, and accessibili
Scaling business operations can mean different things to business owners. For some entrepreneurs, that would mean building a new branch; for others, scaling could mean introducing new items in their product catalogue. And for people like yourself, that could m
With the sudden drop of temperature, homeowners need to turn or burn the fireplaces to get heat and comfort. However there are many types of firewood but the most suitable is fire wood oak logs because of heat output and long burn time.
Photo Credit: Laura Tancredi In the fast-paced business world, innovation and rapid development are highly prized. However, mistakes are often seen as setbacks. A culture that perceives mistakes as milestones has the potential to transform an organization̵