Category: Technology

New research from IONOS has found that just under two thirds of SMEs find digitalisation useful for revenue growth, and nearly three-quarters of those asked find it useful for winning new customers.

If there’s one thing the pandemic taught us, it’s that an online presence is arguably more important than an in-store one for retailers. Here, customer service expert Kura discusses why businesses closing physical spaces shouldn’t mean diminished custome

There’s no doubt about it, engaging with your customers using their mobiles is the future of customer retention and conversion. With 83.72% of people worldwide now owning some kind of smartphone, the audience for your mobile presence is huge.

Artificial Intelligence (AI) has integrated well into our daily lives. Even when we're unaware, a lot of our movements and actions are affected by this modern technology.

Early-stage tech companies seeking investment to fund their growth plans may never have had it so good, as venture capitalists demonstrate their willingness to pump more cash into first-time funding rounds.

Small and medium-sized businesses often have a small team, modest capital, and adequate assets. Therefore, they rely on cost control to stay operational and achieve business growth.