Greater London Enterprise Awards 2026 Most Trusted Video Production & Live Streaming Specialists 2026 Celebrating its twentieth business anniversary next year, Inclusive Digital’s success centres around its ability to move with the times. Although the video and production company’s range of services has evolved, its commitment to client satisfaction is unwavering. We take a look at Inclusive Digital in 2026 with Director of Operations, Benjamin Ridley.
Greater London Enterprise Awards 2026 Phone: 01283 365204 Website: smenews.digital Sofi Parry Senior Editor No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. SME News is proud to announce the Greater London Enterprise Awards 2026, a programme dedicated to celebrating the ambition and entrepreneurship that define one of the world’s most influential business regions. From fast-growing start-ups and independent SMEs to established enterprises and professional service firms, these awards recognise the organisations and individuals driving success across London’s diverse and competitive economy. A Powerhouse of UK Enterprise Greater London remains the beating heart of the UK economy, home to a vast concentration of talent, investment, and entrepreneurial activity. As a global financial centre and innovation hub, the region continues to attract businesses from across the UK and beyond, supported by strong infrastructure, international connectivity, and access to world-class skills. Looking ahead to 2026 and beyond, London’s economy is expected to remain resilient. Innovation continues to play a central role, with digital transformation, fintech, green technologies, and data-driven services shaping how organisations operate and compete.
Contents 5. Inclusive Digital Ltd: Most Trusted Video Production & Live Streaming Specialists 2026 6. SmartCart Technologies Ltd: Most Innovative Sports Broadcast Technology Company 2026 8. Hollborn Recruitment Ltd: Best Recruitment & Employability Support Consultancy 2026 10. Strategic UK Group LTD: Most Innovative Business Strategy Consultancy 2026 & Business Start- Up Support Excellence Award 2026 11. Complyport Limited: Best Nationwide Regulatory Compliance Consultancy 2026 12. Primacy Homecare: Excellence Award in Elderly Care Services 2026 13. Toast Marketing & PR Studio: Best Specialist Restaurant Marketing Agency 2026 14. Thesleff Group: Restaurant Group of the Year 2026 15. John Building Service Ltd: Best Residential & Commercial Building Contractor 2026 & Loft Conversion Specialists of the Year 2026 16. Apple & Oak: Best Conservatory Renovation Company 2026 17. PTP Coaching Ltd: Outdoor Sport Community Impact Organisation of the Year 2026 18. Westend Bed Company: Best Luxury Bedding Retailer 2026 19. Tiso Digital Ltd: Best Local SEO & AI Search Optimisation Agency 2026 20. TPS Tech Services Ltd: Best Emerging Food Safety Consultancy 2026 & BRCGS Audit Support Excellence Award 2026 21. ESG Pro Ltd: Most Innovative ESG & Sustainability Impact Consultancy 2026 22. Otter Audit and Consultancy Services Ltd: Best Insurance Governance Consultancy 2026 – Central London 23. CandyPop Events Hire Ltd T/A CandyPop Hire London: Best Event Dessert & Treat Hire Company 2026 & Corporate Event Experience Excellence Award 2026 24. Route to Registration UK Ltd: Best Overseas Dental Registration Consultancy 2026 25. Regnition: Most Trusted Insurance Sector Compliance Consultancy 2026 26. WGC Foundation: Best Nationwide Community Development Foundation 2026 27. Marine Media Enterprises: Best Crew Wellbeing Training Provider 2026 & Maritime Safety Education Excellence Award 2026 28. Talisman Underwriting PLC: Best Specialist Insurance Investment Company 2026 29. SEND Assistant: Best SEND Resource Supplier 2026 & Access Arrangements Innovation Award 2026 30. Santis Global: Best Courier Logistics Company 2026 & Delivery Solutions Excellence Award 2026 31. Remark!: Best British Sign Language Services Provider 2026 & Deaf Accessibility Excellence Award 2026 32. Stepping Out Pre-School: Most Nurturing Inclusive Preschool 2026 – South London & Special Educational Needs Support Excellence Award 2026 – South London 33. Advanced Cosmetic Procedures: Professional Beauty Electrologist of the Year 2026 & Client Service Excellence Award 2026 – Central London 34. Jamie Lloyd Pain Relief Clinic: Most Innovative Pain Relief & TMJ Clinic 2026 & Chronic Pain Rehabilitation Excellence Award 2026
Greater London Enterprise Awards 2026/ 4 SME News is proud to host the SME Business Elite Awards. Since launching in 2018, the SME Business Elite Awards have become an established and significant part of the SME News platform. The awards aim to recognise and showcase the efforts of highly skilled SMEs across the UK.
Celebrating its twentieth business anniversary next year, Inclusive Digital’s success centres around its ability to move with the times. Although the video and production company’s range of services has evolved, its commitment to client satisfaction is unwavering. We take a look at Inclusive Digital in 2026 after recently hearing from Director of Operations, Benjamin Ridley. Most Trusted Video Production & Live Streaming Specialists 2026 Successfully interpreting and responding to changes in the appetite for visual media is central to business success. Helping organisations and businesses keep pace with consumer demand, Inclusive Digital is agile and responsive to its clients' needs. Founded in 2007 by former BBC News and ITN journalist Nigel Dacre, Inclusive Digital was set up to deliver high-profile video-based projects. Today, Inclusive Digital specialises in filming, videography and production for corporate, medical and educational events. Alongside this, the company provides live streaming services, event management and app support in the corporate world. Benjamin told us: “We’re dedicated to our clients’ success and will always go above and beyond to find solutions for them. We work as an extension of each client’s team and always go above and beyond to deliver the best possible results. That’s why our clients come back to us time after time. When they book with us, they know our team will take care of everything so they can focus on creating the best events for their delegates.” Demand for accessible services is growing, and Benjamin and the team help by providing content for event apps, as well as features such as live captioning. With more and more hybrid events taking place, with as much as half of the overall audience choosing to attend remotely, Inclusive Digital takes care of live streaming to ensure events run seamlessly at the venue and online. As many clients are under increasing pressure to deliver events affordably, Inclusive Digital strives to ensure its own business is lean and competitive without sacrificing quality. The company’s close-knit team works with a trusted network of freelancers to ensure every client has all the support they need. Speaking of Inclusive Digital’s professional and reliable service via Trustpilot, one satisfied client commented: “Inclusive Digital provided us with various AV equipment for an event we were hosting. Ben went above and beyond to help us decide what would be best for our event and answered all our questions. The team arrived on time and set up everything really quickly. They explained how to use the equipment and were very professional throughout. Would highly recommend.” Another shared: “Inclusive Digital’s patience and professionalism make the entire process so much easier, and the effort and care they put into everything really stands out. They truly feel like an extension to our team, not just a supplier and it gives us real confidence knowing we can rely on their dedication to consistently go above and beyond to ensure every job is done to the highest standard.” Based in Uxbridge, Inclusive Digital benefits from being close to many of its London-based clients and near international airports for overseas assignments. Its small, close-knit team has become more of a community of likeminded individuals. Furthermore, the extensive network of freelancers with whom Inclusive Digital works on larger projects continue to add value and depth to the culture and atmosphere the company is proud to have created. Benjamin explained: “When we are looking for a new freelancer to work with, our top priorities are quality of work produced, such as video or photography, and how they interact with our clients and colleagues.” Ultimately, by nurturing its team and caring for clients simultaneously, Inclusive Digital continues to turn the immense economic climate pressure for better value into innovative expansion. Benjamin added: “We developed more efficient, innovative ways to deliver the same high standard of service within tighter budgets. This has made our business leaner and more competitive, while deepening the trust of clients who value both quality and value.” When asked about plans for 2026 and beyond, Benjamin said: “We plan on continuing to grow our client list. To do this, we are seeking venues to partner with around London and across the country. We are also expanding and upgrading our equipment to enhance the quality of our products.” The future looks exciting for Inclusive Digital. Contact: Benjamin Ridley Company: Inclusive Digital Ltd Web Address: https://www.inclusivedigital.tv/
Greater London Enterprise Awards 2026/ 6 Shaping the future of coaching and broadcast, SmartCart Technologies has revolutionised the world of sports through innovative, touchscreen solutions that allow for real-time telestration, instant streaming, and video feedback. With a strong track record in designing, developing, and manufacturing innovative analysis solutions, SmartCart Technologies has become a brand name known by major sporting events worldwide, including The Ashes, Wimbledon, Premier League, Champions League, Formula 1, and NFL International Games. We took a closer look at SmartCart Technologies below, as the company earns applause in the Greater London Enterprise Awards 2026. SmartCart Technologies specialises in creating advanced sports broadcast solutions that enhance the on-field experience for fans and players alike with clear, automatic feedback. The company undertakes the design, development, manufacturing, marketing, supply, and lifetime product support of innovative technical solutions that are hand-built in alignment with each customer’s specific requirements. This groundbreaking service is steered by Gilbert Cowie, a technical specialist boasting extensive experience in broadcast news and sports. A natural-born innovator, Gilbert is also the brilliant mind responsible for bringing a new dimension to outside broadcast sports for the viewing fans, devising a product that would create the opportunity to interview players and interact with them via video at events. Developed by Gilbert, SkyPad was the first ultrabright daylight touchscreen system developed for live broadcast coverage and analysis. The product was launched at Formula 1 in Austin, Texas, winning adoption by Formula 1 management. Furthermore, SkyPad also secured an exclusive contract for Sky Sports UK for use in the pits. This was followed by the SkyCart, the first self-powered, mobile, ultra-bright touchscreen system that can be used in all weathers. The SkyCart became the world’s first tier one golf broadcast mobile touchscreen system for Sky Sports USA, and the first cricket mobile touchscreen system for Sky Sports UK and Australia. The product is still used at all premier league stadiums, as well as the Allianz Stadium Twickenham. Gilbert made significant strides in furthering Sky Sports’ competitive position in the field of live on-screen analysis. Recognised for pioneering, designing, and managing the broadcast implementation of touchscreen technology across Sky Sports’ applications, Gilbert has received two Sky awards and one nomination for his contributions. His systems have been used live across many Tier One sports broadcasts such as F1, PGA, Premier League, Champions League, the Australian Ashes, and more. Following a successful career at Sky, Gilbert went on to establish SmartCart Technologies in 2015, with the vision of designing, manufacturing, selling, and leasing his own brand of sports technology. He leverages his unrivalled knowledge and expertise to deliver effective and compelling interactive visual communications at the highest level, generating greater fan and team engagement for clients across sporting sectors. Today, SmartCart Technologies stands as a leading player in its field, boasting systems that have been adopted with great enthusiasm by Tier 1 broadcast and sports clients. Its products consistently land as frontrunning solutions in both research and demonstrations, earning the trust of knowledgeable and discerning clients who perform due diligence before selecting products, as well as seasoned sports experts who consult with one another as to which product will best meet their needs. SmartCart Technologies offers SmartCart SVX, a purpose-built, pitch-side broadcast platform that delivers bright, interactive replays and analysis. SmartCart SVX is a turnkey solution that integrates with all major broadcast graphics platforms, including Vizrt, Chyronhego, RT software, and FingerWorks. Adaptable to any client’s specific requirements, the SmartCart SVX enables clearer storytelling, stronger fan engagement, and more dynamic on-field representation. The SmartCart SVX is the first mobile touchscreen system in the USA to be used by broadcaster CBS Sports on PGA Tour golf coverage for five seasons on every tournament, with interviews with worldfamous players and player analysis by Amanda Balionis. This attracted blue chip sponsors who advertised with physical logos on the lower half of the cart, bringing significant revenue for CBS Sports. When COVID-19 struck, all sports gatherings were barred, and broadcasting was halted around the world. Subsequent cutbacks saw the SmartCart Technologies team faced with rethinking where else its visual communication system could be otherwise applied. Just as expert football pundits utilised the system for communicating, explaining, and illustrating various aspects of a match, there seemed to be an untapped area to explore the possibilities for clubs and coaches, who were still gathering around laptops on the pitch. CoachCart was born to solve this industry-wide demand for a way to deliver effective, critical coaching directly on the training ground. The system delivers instant, on-pitch video feedback with a bright, touch-enabled display that is entirely mobile, software-agnostic, and built for real-time clarity. CoachCart can be used for club-wide training sessions or for Most Innovative Sports Broadcast Technology Company 2026
one-to-one feedback sessions with individual players needing to improve their performance. Each sale of CoachCart has played a key part in driving team success. The first commercial design of the CoachCart system was adopted by Norwich City FC, specifically built for coaching and analysis through live capture of training sessions and immediate telestrated feedback to players on the pitch. In late 2024, Arne Slot made excellent use of the CoachCart system to steer Liverpool into a 10-point lead to win the Premier League. CoachCart’s latest sale win was with Blackburn Rovers, when the system empowered the team’s turnaround from potential relegation in 2026. SmartCart Technologies made similar waves across the industry with the development of SmartPodium, a high-performance coaching and analysis hub designed specifically for training rooms. Leveraging a bright touchscreen and a custom Mac gateway, the SmartPodium integrates seamlessly with MacBook Pro for touch-driven presentations and telestration. The system delivers a unified user experience across environments, pairing with CoachCart for smooth transitions between pitch-side insights and in-depth analysis. Each of these industry-leading technologies are built to perform reliably in all conditions, from rain-soaked pitches to high-heat environments. They promise to reshape the future of coaching and broadcast within sports by enabling coaches and clubs to review, telestrate, and interact with their footage, fostering active learning and deeper insight across teams. In the last ten years, SmartCart Technologies has gradually grown to stand as the accepted standard for pitch-side coaching for top academies and clubs around the world. Looking forward, the company is currently developing new innovations that will enhance and expand the performance of its existing systems and enable new customers to access these systems for their own clubs. There is exponential growth ahead for SmartCart Technologies as its success story continues to unfold, underscored by its recognition as the Most Innovative Sports Broadcast Technology Company 2026. Contact: Gilbert Cowie Company: SmartCart Technologies Ltd Web Address: www.smartcarttech.com
Greater London Enterprise Awards 2026/ 8 “We’re a business built on people, purpose, and trust.” Hollborn Recruitment began as a freelance recruitment consultancy more than ten years ago. Since its inception, its team has dedicated itself to building lasting relationships and creating opportunities that benefit candidates and employers alike. The consultancy focused on providing a personalised recruitment service in those early years, working closely with both employers and job seekers to understand their needs and build trust. As the business grew, so did the team’s understanding of the various challenges people face throughout their career journey. Hollborn Recruitment recognised that many individuals needed more than just access to job vacancies, also requiring guidance, confidence, skills development, and ongoing support. Employers, too, were looking for recruitment partners who understood their business and could provide long-term workforce solutions rather than simply supplying candidates. In August 2023, Hollborn Recruitment was officially established, marking an important milestone in the team’s journey. Becoming a limited company allowed the consultancy to expand its services, strengthen its partnerships, and support a wider range of clients across recruitment, employability, education, and workforce development. Over the years, the team has expanded its services to include career advice, employability training, student consultancy, business partnerships, and guidance for individuals looking to study or work internationally. “Today, we continue to evolve by embracing new opportunities, adapting to changes in the labour market, and developing services that meet the changing needs of employers and job seekers alike,” Karthikeyan told us. “While recruitment remains at the heart of what we do, our mission goes beyond simply filling vacancies. We are passionate about helping people build successful careers while supporting employers to find the right talent and grow their business.” The recruitment industry has seen significant evolution in recent years. The market no longer centres on simply matching someone to a job vacancy; now, employers are looking for people with the right skills, attitude, and potential, while candidates are searching for employers who share their values and can offer genuine career progression. This means that recruitment has become much more about building long-term relationships and understanding what success looks like for both sides. In a crowded market, this is precisely where Hollborn Recruitment’s core strength lies. Its team takes the time to understand each candidate’s goals, challenges, and aspirations, as well as the culture, values, and long-term needs of every business it supports. This approach is driven by the consultancy’s core ethos that a person should never feel reduced to just another CV for vacancy, and should instead feel that they have embarked upon their employment journey with a partner they can trust. This support does not stop once a vacancy has been filled; Hollborn Recruitment helps candidates build confidence through CV advice, interview preparation, and career guidance, while also working closely with employers to understand their wider workforce needs. This enables the team to offer long-term support instead of a one-off recruitment service, delivering ongoing aftercare that is directly tailored to their specific wants and needs. “Every placement we make represents someone’s future. It could be a person taking the next step in their career, someone returning to work after a difficult period, or a business finding the individual who helps them grow.” “For us, recruitment is about changing lives, not just filling jobs,” said Karthikeyan. “Whether we’re helping someone take the next step in Hollborn Recruitment is a UK-based recruitment and employability company dedicated to connecting talented people with the right opportunities. Rather than setting out to simply fill vacancies, the consultancy is on a mission to create opportunities, build confidence, change lives, and make a positive impact that lasts long after a placement has been made. We heard more about this mission from Talent Acquisition Specialist Karthikeyan Pethuswamy below, as Hollborn Recruitment is named in the Greater London Enterprise Awards 2026. Best Recruitment & Employability Support Consultancy 2026
their career or supporting an employer to find the right person for their team, we approach every opportunity with the same care, honesty, and commitment. We know that one successful placement can have a lasting impact on someone’s future and on a business’s success, so we never lose sight of the responsibility that comes with our work.” One of Hollborn Recruitment’s key responsibilities is staying ahead of market changes, which occur frequently within the recruitment sphere. The last few years have certainly tested the consultancy, tasking the team with operating in an uncertain job market. Local employers became more cautious about hiring, while many candidates were understandably looking for greater job security and were hesitant to make career moves. This made finding the right match significantly less straightforward. Instead of seeing this as a barrier, Hollborn Recruitment simply looked for ways to support people even when they were not ready to change jobs. That shift in thinking changed how the consultancy worked entirely; the team started spending more time helping candidates prepare for the future rather than focusing only on immediate vacancies. It offered advice on CVs, interview preparation, career planning, and building confidence. Those conversations built trust, and many candidates returned to Hollborn Recruitment months later when they were ready to take that next step. “As a growing business, building recognition in a competitive industry has been a challenge,” Karthikeyan shared. “There are many recruitment agencies out there, so we knew we couldn’t compete by trying to be the biggest. Instead, we focused on being the most genuine. We made it our priority to treat every client and candidate with honest, respect, and the personal attention they deserve. Over time, that approach has paid off, with many of our opportunities now coming through recommendations, repeat clients, and word of mouth. That’s one of the greatest compliments we can receive.” Although Hollborn Recruitment is a relatively young company, its journey has been one built on more than a decade of experience, strong relationships, and a genuine passion for helping others succeed. The consultancy has grown steadily by remaining true to its values, choosing to build lasting partnerships rather than quick wins. For this reason, we at SME News Magazine are delighted to recognise Hollborn Recruitment as the Best Recruitment and Employability Support Consultancy 2026. The remainder of the year represents an exciting time for Hollborn Recruitment. While the team is proud of how far it has come, it asserts that Hollborn Recruitment is only just getting started. Now, the focus isn’t simply on growing the business, but on growing in the right way, staying true to the values that have propelled it so far, and continuing to make a positive difference in people’s lives. Over the coming months, Hollborn Recruitment will continue to strengthen its relationships with employers, educational institutions, and community organisations. With this endeavour, the team aims to create more opportunities for people to access meaningful employment and develop their careers. At the same time, the consultancy will look to expand its employability support by offering more workshops, career guidance, interview preparation, and mentoring, particularly for those who may face barriers to employment or simply need someone to believe in their potential. “Hollborn Recruitment isn’t trying to be the biggest recruitment business; we’re striving to be one of the most trusted. We believe success comes from treating people with honesty, respect, and compassion, and from always doing the right thing, even when no one is watching.” As the landscape of recruitment continues to evolve, Hollborn Recruitment will embrace technology only where it adds value, boosts efficiency, and enhances responsiveness. But one thing that will not change is the team’s belief that recruitment is, above all, a people business. Regardless of how far technology advances, the Hollborn Recruitment team will always make time to listen, understand, and build genuine relationships with the people it works with. Central to this mission is giving back to the communities it serves. As it grows, Hollborn Recruitment intends to become even more involved in supporting local employment initiatives, mentoring young people, and working alongside organisations that share its commitment to creating opportunities for people of any background or circumstance. At its core, Hollborn Recruitment does not measure success by growth and numbers, but by the lives it has helped change, the businesses it has helped strengthen, and the relationships it has built along the way. “As we look to the future, our ambition is to continue growing without losing the personal touch that defines who we are,” Karthikeyan concluded. “If, in the years ahead, people continue to see Hollborn Recruitment as a business they can trust, a team that genuinely cares, and a partner that puts people before profit, then we’ll know we’re moving in the right direction.” Contact: Karthikeyan Pethuswamy Company: Hollborn Recruitment Ltd Web Address: www.hollbornrecruitment.co.uk
Greater London Enterprise Awards 2026/ 10 Most Innovative Business Strategy Consultancy 2026 & Business StartUp Support Excellence Award 2026 Strategic UK Group LTD, based in the heart of London, is an outstanding consultancy firm with a powerful ethos of “Speak Truth to Power”. Here we explore the parent company’s creation One Strategy Vision as we recognise its excellence in our Greater London Enterprise Awards 2026. One Strategy Vision sets out a thinking for setting Standards and School of Thoughts. Why is this separation of Standards and School of Thoughts a bold step? A requirement for clear perspective and grounding for businesses when it comes to using the word “Strategy” and “Strategic”. Confusion is a factor in organisations during the design, development of strategy and strategic actions, priories that are letting organisations down to strive for success. Setting the foundations for understanding strategy and strategic the differences between these two words that was founded by the military. The standards will adopt a military context that is missing from organisations reasoning for both strategy and strategic. In this standard will set out a doctrine that could help organisations of all size to adopt during the design, priorities needed for an organisation’s direction. One Strategy Vision launched the School of Thought & Standards. This merges school of thought with standards “a cross section of missed rational”. In the cross section of missed rational explores a neglected intersection of tools and knowledge now been narrowed to focus on Competitive Advantage, Five Forces, Executing Strategy, and Resource and Capability, Diversifications Strategy. A focus on “Resource and Capability” a section of missed rational that is overlooked for designing strategy for many organisations. Evaluating Company Resource & Capability Looks at the techniques of evaluating a company’s resource capability, relative cost position, and competitive strength versus rivals, company situation analysis prepares the groundwork for matching the company’s strategy both to it external market circumstances, to its internal resources and competitive capabilities. Key company situation analysis is on five questions: 1. How well is the company’s present strategy working? 2. What are the company’s resource strengths and weaknesses and its external opportunities and threats? 3. Are the company’s prices and costs competitive? 4. How strong is the company’s competitive position relative to its rivals? 5. What strategic issues does company face? In evaluating how well a company’s present strategy is working starts with what the strategy is. The focus is to pin down the company’s competitive approach. The company needs to consider if it’s striving to be a low-cost leader or emphasizing ways to differentiate it product offering from its rival. How can Evaluating Company Resource & Competitive Capability help? Do a deep dive to evaluate a company’s resource and competitive capability informs the analysis of: • Is the present strategy working. • Are the company’s resource strengths and weaknesses and its external opportunities and threats. • The company’s prices and cost competitive. • How strong is the company’s competitive position? • Are there strategic issues the company faces? • A situation analysis of the company. Executing Strategy starts with customising a company strategy to fit with clear set of action these are resource (staff and teams) also capabilities to deliver services and products, also understanding the company’s own environment, the market a company operates within. Differences in executing strategy is important as these differ low-cost provider strategy, and high-end differentiation strategy. Components of Execution Tailoring a company’s execution method: 1. Resourcing – people in the company capable of executing the strategy well. 2. Developing resource and company capabilities required for successful strategy execution. 3. Creating a supportive strategy structure within the company. 4. Assigning sufficient resource (time, funding, and people) to the strategy execution efforts. 5. Policies enabling strategy execution. 6. Setting best practices and business processes to drive improvement in strategy execution activities. 7. A system that enables company personal to carry out their strategic roles proficiently. Action setting for strategy execution by a company the enable people to carry out a probing assessment of what the organisation must do differently to carry out strategy successfully. Questions to ask: What needs to be done in a team’s area of responsibility to implement the company’s strategy, and what the team should do to accomplish. We believe that true partnership is forged through an ongoing dialogue, one that empowers clients to understand the nuances of their business constraints and to actively participate in unravelling the complexities they face in today's rapidly evolving business environment. Contact: Strategic UK Group LTD Company: Naim Rahman Website: https://strategicukgroup.com/
Established in 2001, Complyport is a leading international consultancy that specialises in governance, risk, compliance, and RegTech. As the flagship brand of the ComplyMAP Group, the consultancy provides an end-to-end ecosystem supporting financial services firms, fintechs, banks, asset managers, and payment institutions across the UK, EU, UAE, Mauritius, and India. We heard more below from Paul Grainger, the Chairman of Complyport’s Board of Directors. Best Nationwide Regulatory Compliance Consultancy 2026 Complyport originally began over two decades ago as a UK-focused compliance advisory firm. Over time, as regulatory demands grew exponentially more complex, data-driven, and cross-border, the firm transformed into an integrated, international technology and compliance powerhouse. Uniting specialist capabilities across the ComplyMAP group, Complyport expanded its global footprint and built proprietary RegTech solutions. Today, Complyport combines deep human expertise from former regulators, legal specialists, and practitioners with cuttingedge automation to deliver seamless, multi-jurisdictional regulatory support. Its comprehensive suite of service supports clients through every stage of the regulatory lifecycle, spanning regulatory authorisations, ongoing compliance and financial crime advisory, cybersecurity, and operational resilience. In a crowded market, Complyport stands out for its ability to seamlessly blend deep human expertise with advanced, proprietary RegTech innovation across an international footprint. Unlike traditional consultancies that rely purely on manual, periodic reviews, or technology vendors that lack technical regulatory nuance, Complyport stands out for offering a truly integrated compliance ecosystem. “As the flagship brand of the ComplyMAP Group, we combine the experience of former regulators, legal experts, and industry practitioners with automated digital tools like ComplyPortal and MAP FinTech,” Paul told us. “This hybrid model allows us to deliver continuous, data-driven regulatory oversight while maintaining high-touch, bespoke advisory support across the UK, EU, UAE, Mauritius, and India.” Complyport embeds quality assurance, practical commerciality, and continuous innovation into every client engagement. This is supported by its standing on the FCA/PRA Skilled Persons Panel across eight specialised lots, as well as the continuous upgrade of its technical platform alongside evolving regulatory mandates. With this, Complyport guarantees that its clients will remain compliant and commercially agile in an increasingly complex global landscape. In recent years, this landscape has been challenged by the sheer speed and complexity of regulatory change. Financial institutions have been squeezed between increasingly data-driven oversight, stricter operational resilience rules and the operational burden of managing cross-border compliance. For Complyport, a key internal challenge has been ensuring that its operational model evolves quickly enough to meet demand without losing the high-touch, practitioner-led advisory quality its clients expect. “Managing fragmented compliance demands across multiple jurisdictions, while financial crime risks and RegTech requirements accelerated, presented a clear need for transformation,” Paul shared. “We transformed these industry-wide pressures into our greatest opportunity for growth by executing a comprehensive, multi-year strategic evolution.” Rather than remaining a traditional, localised compliance consultancy, Complyport scaled its platform by unifying specialist entities under the global Complyport brand. The company fully integrated deep capabilities in cyber risk, operational resilience, regulatory reporting, and prudential management directly into its core offerings, whilst also expanding its presence across five key international hubs: the UK, the EU, the UAE, Mauritius, and India. At the same time, Complyport turned the challenge of growing regulatory reporting burdens into a technology transformation. It embedded AI-driven tools, automated transaction reporting, and continuous monitoring to shift clients from reactive, periodic compliance reviews to proactive, real-time risk oversight. Meeting the industry’s scaling pain points head-on, Complyport has transformed operational friction into a streamlined, tech-enabled ecosystem that empowers regulatory firms to treat compliance as a commercial advantage. Now, looking ahead through 2026 and beyond, Complyport’s strategy is focused on expanding its global footprint, enhancing its RegTech ecosystem, and helping financial institutions navigate an increasingly complex, tech-driven regulatory landscape. A major priority for the team will be guiding clients through high-impact regulatory milestones, particularly around operational resilience, financial crime, and the evolving requirements of the FCA’s Consumer Duty. As AI adoption accelerates across the sector, Complyport is actively expanding its specialised advisory capabilities to help firms safely implement artificial intelligence and machine learning while maintaining robust governance and risk frameworks. In the long-term, Complyport will solidify its position as the premier global provider of integrated compliance advisory and RegTech solutions. Central to this aspiration is the ongoing development of the ComplyMAP Group’s proprietary technology stack, where the team is integrating deeper automation, real-time analytics, and predictive compliance monitoring directly into its platform offerings. “Ultimately, our long-term roadmap focuses on bridging the gap between human expertise and automated technology,” Paul concluded. “By continuing to invest in top-tier talent and cutting-edge RegTech, Complyport aims to transform regulatory compliance from a burdensome operational requirement into a strategic advantage for firms navigating the future of global finance.” Contact: Paul Grainger Company: Complyport Limited Web Address: www.complyport.co.uk
Greater London Enterprise Awards 2026/ 12 Excellence Award in Elderly Care Services 2026 Founded in 2023, Primacy Homecare provides personal homecare services for older people, helping clients feel secure, respected and in control of their own lives. Dignity, choice, independence and trust guide Primacy Homecare through every decision and relationship. The company’s founder and director is Nirav Patel. He tells us more about Primacy Homecare’s services, priorities and plans for the future. Homecare can entail anything from basic help for a few hours to overnight or live-in support. Depending on needs, carers may assist with personal care, medication support, meal preparation, companionship, mobility and appointments, or specialist support for conditions such as dementia, Parkinson’s disease, physical disabilities or life-limiting illnesses. Whilst remaining in our own homes is a growing preference for many, finding the right provider to support the decision is essential. Passionate about local issues and challenges, Nirav founded Primacy Homecare with one aim in mind: to protect the most vulnerable people in the local community. He tells us: “We founded our company because we wanted local people to have a dependable alternative to leaving the home and community they know. The business has grown from a small founding team into an established local provider. We always start by getting to know the person. How do they like their morning to begin? What makes them feel safe? Which relationships and routines matter to them? Families are included, with the client's consent, so that care feels joined-up.” Combining personal, locally led care with strong professional systems, Primacy Homecare is large enough to be dependable, but small enough to ensure directors and managers know clients, families and care professionals personally. With a grounded, welcoming style, decision-makers have an open-door policy which encourages families to address concerns and issues directly. Nirav says: “We look beyond availability when matching clients to carers, considering personality, interests, communication style, culture and the services each client needs. Our care-management system gives families and our team accurate, up-to-date information about visits, care notes and changes in wellbeing.” Recruitment, training, supervision, spot checks and regular reviews reinforce the same high standards without losing sight of the personal touch. Responding to high demand has been one of Primacy Homecare’s biggest challenges. With care enquiries often urgent, the easy commercial decision would be to accept every request and then endeavour to fulfil it. However, the company has chosen a more disciplined route. Nirav explains: “If we can’t provide the right people at the right times, we would rather be honest, arrange a safe start date or signpost elsewhere. In response to this challenge, we’ve tightened our assessment and matching process, invested in digital records and visit monitoring and strengthened care coordination, supervision and feedback.” The result is growth based on trust and recommendation, not simply volume, with better consistency for clients and a more sustainable working environment for staff. Care can be an emotionally demanding career, and Nirav and the team ensure care professionals feel valued and well-informed. With a culture of warmth, openness and accountability, good work is recognised and difficult days are discussed rather than hidden. Based in Ickenham, Uxbridge, the team cover Hillingdon, Harrow and neighbouring areas, offering respite and post-hospital care as well as its range of ongoing services. Primacy Homecare’s aims for 2026 and beyond include building closer working relationships with local health professionals, charities, community organisations and social prescribers. A final word from Nirav: “We are extremely proud to receive this award. Recognition belongs to our care professionals, office team, clients and families. They are the people who turn our values into something real every day.” Contact: Nirav Patel Company: Primacy Homecare Web Address: https://primacy-hc.co.uk/
Since 2021, Toast Marketing & PR Studio has combined creative thinking with commercial strategy to launch and grow restaurants, hotels, and lifestyle businesses across London, Ibiza, New York, and beyond. Whether supporting clients with smaller remits or seamlessly integrating itself as an extension of an in-house team, Toast provides a flexible approach to hospitality marketing. Toast Marketing & PR Studio was founded by Tiff Robinson, the former Global Marketing Director at D&D London, now known as the Evolv Collection. Tiff established Toast upon a foundation of first-hand experience built through working in-house and recognising the things agencies typically exceed in, and where they often fall short. Leveragting this invaluable perspective, Tiff launched Toast to fill these gaps across the market. Hospitality lies at the heart of everything Toast stands for. Each member of the team hails from a background in the sector; from Tiff, who trained as a chef and is also a cookbook author, to team members who have worked in restaurants, wine shops, and on cruise ships. “We understand first-hand what brands need and what customers expect,” Tiff explained. “This really enables us to create thoughtful, commercially driven campaigns that don’t just generate press coverage, but build brand awareness and ultimately drive revenue.” Over the last five years, the team has watched the hospitality industry shift as consumer tastes and wants have reshaped client needs. 2025 was a year focused on PR for hospitality brands, whereas the Toast team is now observing hospitality brands to revert back to traditional marketing, with a stronger focus being placed on grassroots, concierge relationships, and CRM systems. At the same time, 2026 has been centred firmly on digital marketing, particularly as businesses across the hospitality sphere seek more measurable ways to grow covers and revenue. Toast connects SEO, AI search, paid media, CRM, social media, and website strategy to reach customers throughout the booking journey. The agency has adapted its approach to help venues become more visible when people are deciding where to eat, drink, or stay, and turning that interest into bookings, enquiries, and repeat visits. Meticulously tracking performance across every channel, the team continually refines its approach and ensures that all digital activity supports each client’s wider goals. Originally starting life as a marketing communications agency, Toast has grown exponentially over the years into a full-service, PR, Marketing, Digital, Social, and Creative agency. Today, Toast delivers a comprehensive suite of brand strategy, PR, content, digital marketing, and events, driven by a results-focused team and unmatched industry content. This year, the agency expanded further with the launch of its Talent division to represent some of the best names in hospitality across the UK. Toast Talent is a dedicated representation agency working with some of the hospitality industry’s most exciting chefs and personalities. The team will be managing brand and commercial partnerships, luxury event bookings, private dining experiences, four-hands dinners, chef residencies, and a range of bespoke opportunities that will help Toast’s talent grow their personal brands whilst being connected to the right partners. A natural evolution for the business, this launch draws heavily on Tiff’s background as a chef, along with her extensive experience within the events industry. It will allow Toast to offer something truly unique within hospitality, bringing together PR, marketing, strategy, and talent representation under one roof. This new endeavour will run alongside the continued growth of Toast’s integrated PR and marketing agency, now celebrating its fifth anniversary. “The rest of 2026 is shaping up to be an incredibly exciting period for Toast,” Tiff announced. “Looking ahead, we see Toast Talent and Toast PR & Marketing growing hand in hand. Each side of the business strengthens the other, creating new opportunities for our clients, our talent, and our team.” She continued: “Our long-term ambition is to become the leading integrated communications and talent agency for the hospitality industry, recognised not only for delivering exceptional results but for shaping careers, building brands, and creating meaningful partnerships across the sector.” Contact: Tiff Robinson, Founder & Director Company: Toast Marketing & PR Studio Web Address: https://www.toast-group.com/ In the fast-paced world of hospitality, brands have only a few moments to be seen and remembered by their audience. It is essential that every aspect of a brand reflects the food, services, and core DNA of the restaurant, bar, or hotel it represents. London-based Marketing and PR agency Toast Marketing & PR Studio works with a wide range of restaurants, bars, hotels, and lifestyle brands to create cohesive campaigns that connect every brand with the right audience. We heard more from Founder Tiff Robinson below. Best Specialist Restaurant Marketing Agency 2026
Greater London Enterprise Awards 2026/ 14 Restaurant Group of the Year 2026 Thesleff Group is a London-based hospitality collective creating distinctive restaurants, bars, and immersive dining experiences. Founded by Markus Thesleff, the group’s portfolio includes Los Mochis, Sale e Pepe, Sale e Pepe Mare at The Langham, MA/NA Mayfair, Viajante87, LUNA Omakase, and JUNO Omakase. We heard more from Bianca McNab below, Head of PR and Partnerships, as Thesleff Group is named in the Greater London Enterprise Awards 2026. “At the heart of Thesleff Group is a simple aim: to make people happy.” Though each of Thesleff Group’s venues has its own core identity, all are united by an unwavering focus on exceptional food and drink, bold design, warm hospitality, and memorable experiences. From London’s smallest omakase restaurant and a World’s 50 Best Bars-recognised cocktail bar to large-scale destination restaurants, the group creates concepts that are both commercially successful and culturally relevant. Thesleff Group serves a wide range of guests, encompassing London residents, international visitors, business leaders, and clients from the worlds of fashion, art, entertainment, finance, and luxury. The team also works alongside leading hotels, developers, and global lifestyle brands on partnerships, events, and bespoke dining experiences that range from chef-led dinners and private celebrations to major launches, cultural events, and full-venue takeovers. A broad range of hospitality experiences are offered across Thesleff Group’s restaurants, bars, and private dining spaces. These include all-day dining, fine dining, rooftop and terrace experiences, intimate chef-led omakase menus, premium cocktail bars, private dining, corporate hospitality, celebrations, brand partnerships, and fullvenue events. “Every concept is designed around how we want guests to feel,” Bianca told us. “Food, drinks, service, music, lighting, and design work together to create a complete experience, rather than operating as separate elements. Each venue has a distinctive identity, from the high-energy ‘Tokyo meets Talum’ atmosphere of Los Mochis to the intimate six-seat JUNO Omakase and the refined Japanese dining and late-night energy of MA/NA.” “We want every guest to leave with more energy than when they arrived, whether they have joined us for a business lunch, a special celebration, or simply a great night out.” With Thesleff Group, the guest experience begins long before they reach the table. Every arrival is carefully considered, from the atmosphere, music, and lighting to the warmth and confidence of each welcome. Dedicated front-of-house teams greet guests promptly and personally, acknowledge special occasions, and ensure that the transition from door to table feels seamless. Across each of Thesleff Group’s venues, its teams are driven by the core principle that guests should immediately feel recognised, comfortable, and excited to be there. Every service is preceded by a briefing on reservations, preferences, and specific requirements, ensuring that employees can anticipate each guest’s needs from the moment they arrive. These first few moments establish the tone for the entire visit, and ensure every guest feels that they are in capable, attentive hands. Since Thesleff Group’s inception, guests have come to expect far more than excellent food and attractive surroundings. They now seek immersive, personalised experiences that combine food, drinks, service, design, music, and entertainment, while still feeling authentic and worth returning to. Thesleff Group understands the importance of paying attention to such shifts, ensuring that its experiences are continually refined in alignment. “In response, we have developed increasingly distinctive concepts, from intimate chef-led omakase experiences to rooftop dining, latenight restaurants, and destination cocktail bars,” said Bianca. “We have strengthened personalised service, dietary inclusivity, and the use of guest feedback to refine every stage of the journey. Although expectations continue to rise, our principle remains unchanged: quality must come first.” Driven by this ethos, Thesleff Group regularly reviews its offering, invests in its teams, and identifies areas for improvement, ensuring that its portfolio of venues remain relevant without losing the character and warmth that made guests connect with them initially. At the same time, the team is preparing to further strengthen this standout London portfolio, whilst propelling Thesleff Group into its new stage of growth. For the remainder of 2026, Thesleff Group will continue developing its newest openings, including MA/NA Mayfair and Sale e Pepe Mare at The Langham. At the same time, its team will work to introduce new menus, partnerships, and guest experiences across the wider portfolio. Beyond 2026, Thesleff Group will begin its international expansion, with a flagship Los Mochis restaurant at One Beverly Hills, anchored by Aman Hotels, scheduled to open in the first quarter of 2028. “Our approach to growth will remain considered,” Bianca concluded. “We want to create distinctive, enduring hospitality brands rather than expand for the sake of it, while protecting the quality, culture, and guest experience that define Thesleff Group.” Contact: Bianca McNab Company: Thesleff Group Web Address: www.thesleffgroup.com
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