A Deaf-led organisation that has been breaking down communication barriers since 1999, Remark! began as a small Deaf media company making accessible videos for social services and the Deaf community. Over the last 27 years, it has grown into one of the leading providers of Deaf services in the UK, advocating for deaf awareness and providing services from British Sign Language courses to Deaf supported living. Robert Morgan, the head of services at Remark!, was on hand for more. Best British Sign Language Services Provider 2026 & Deaf Accessibility Excellence Award 2026 The British Deaf Association estimates that there are 151,000 British Sign Language (BSL) users in the UK, of whom 87,000 are Deaf. For many Deaf people, BSL is their first or preferred language, with English potentially being a second or third language. Yet Deaf BSL users continue to face significant barriers to communication, access and opportunity across everyday life. Despite British Sign Language being legally recognised as a language of England, Wales and Scotland through the BSL Act 2022, barriers remain across areas including education, employment, healthcare, public services and access to information. Remark! has always aimed to break down these barriers and, since opening its doors almost three decades ago, its services have expanded significantly while its purpose has remained unchanged. Today, Remark! offers a wide range of services through its five specialist divisions: Access, Training, Interpreting, Living, and Community. These services include British Sign Language (BSL) translation, subtitling, and audio description for television, as well as BSL courses from beginner to interpreter level, the provision of BSL interpreters across the UK and abroad, offering the support Deaf people need to live independently, and the operation of a network of Deaf clubs through Remark! Community, its charity arm. All of these services have been introduced in response to the real barriers faced by the Deaf community, rather than diversification for the sake of it. With Remark! being a Deaf-led organisation in its own right, lived experience is at the heart of its work. This ensures that its services are authentic and practical, shaped by the people who need and use them. Robert explained: “We don’t simply deliver services for Deaf people. We design and deliver them with a genuine understanding of Deaf culture, communication, and accessibility.” This understanding is the foundation of the breadth of expertise Remark! boasts, and it is this which makes it truly different. Few organisations offer such a comprehensive range of specialist Deaf services under one roof, with this approach leading to joined-up solutions that offer consistent and seamless experiences for Deaf people everywhere. Being based in London, which has one of the largest Deaf communities in the UK and is home to countless broadcasters, cultural venues, museums, and so on, gives the team the chance to work on a range of meaningful projects and collaborate with those committed to improving accessibility. One of the biggest positive shifts the company is seeing at the minute is involving Deaf people in the shaping of accessible services from the outset, making accessibility a foundational element rather than something tacked on at the end. This is just the beginning, as the accessibility sector is constantly evolving. Committed to evolve alongside it, growth for Remark! is again not about doing more, and instead will see it strive to do things better, without compromising on the quality of values that have defined it for close to 30 years. Like everything the company does, this will fall to its people, who Robert recognises are its greatest asset. The team work hard but enjoy what they do, guided by a real team spirit and the shared goal of improving the lives of Deaf people. As Remark! looks ahead to its move to a new office, something set for this winter, it knows these premises will give it the space it needs to accommodate a growing team, new training facilities, improved spaces, and an expansion of the services it offers. This includes growing its BSL training provision through new courses and more opportunities. Beyond 2026, the plan remains the same as it has since 1999: to remove barriers for Deaf people, introduce services where there is a genuine need, and remain a trusted, Deaf-led organisation that delivers high-quality, personcentred services. Robert added: “Whatever opportunities the future brings, our focus will always be on making a lasting difference to the Deaf community while supporting organisations to become more accessible and inclusive.” Ultimately, accessibility should never be an afterthought. Working alongside Deaf people from the beginning means better outcomes for everyone, and this is something that Remark!, recognised with two titles here in our Greater London Enterprise Awards, makes happen every day. More on its work can be found by visiting the web address down below. Contact: Robert Morgan Company: Remark! Web Address: https://www.remark.uk.com/
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