SME News Q4 2022/ 10 Comprising local vehicle experts with decades of experience, MAX Automotive Group is a family-run garage based in Oldbury, and serving the surrounding areas. Offering highly skilled technicians, advanced diagnostic tools, modern facilities, transparent pricing, and honest advice, all wrapped in a friendly, approachable customer service, the company has quickly established itself as the Best Multi-Site Automotive Service & Repair Business 2026 – West Midlands. Nathan Bell, its managing director, told us more following its recognition as such in these Midlands Enterprise Awards. Delivering comprehensive maintenance and compliance solutions for internal combustion engine, electric, and hybrid vehicles, MAX Automotive Group works with private customers and commercial operators across the West Midlands, delivering a service that is focused on safety, reliability, and getting people back on the road as quickly as possible. Its work covers MOTs for Class 4, 5, and 7 vehicles, as well as services, repairs, diagnostics, maintenance, inspections, compliance, and much more. These extensive services are available for cars, vans, motorhomes, tail lifts, taxis, horse boxes, plant equipment, and powered access. Across all of these areas, MAX Automotive Group remains dedicated to keeping its customers’ assets in peak condition. Its blend of expert workmanship, state-of-the-art facilities, and unbeatable customer service has even resulted in an impressive 4.7/5 score on Google, based on 60 reviews from its diverse customers from across the West Midlands. MAX Automotive Group now operates from two fully equipped workshops in Oldbury, having recently opened a second unit directly next door to the first. This new location sees it carry out repair and maintenance for both electric vehicles (EVs) and hybrids, and it stands as a specialist centre across these types of vehicles, which have experienced a boom in popularity over the last decade. However, since the majority of cars on UK roads are still petrol, this is predominantly where the capacity of MAX Automotive Group lies. Nevertheless, preparing for a future where EVs will be the norm, the business continues to gain all of the latest recognitions to be accredited by the industry, and it today holds HEVRA, ISO 9001, IGA, AA, and RAC approvals. As this suggests, its standards are incredibly high, and this is what has helped MAX Automotive Group to grow from a single operation into a multisite business offering the likes of fleet support, recovery services, and mobile technicians. For Nathan, this journey has been both rewarding and challenging. Graduating from Walsall College after studying a commercial vehicle maintenance and repairs course, Nathan’s early career saw him diagnose and repair HGVs. Since embarking on his journey as the managing director of MAX Automotive Group, which today has more than 20 members staff across multiple specialist divisions, he does not have much time to get behind the tools, although he strives to stay connected to the job and its tasks. A recent opportunity to get back on the tools served as a reminder for Nathan of why he started MAX Automotive Group in the first place, as that feeling of watching a customer drive away after the fault on their vehicle has been fixed is something that never gets old. Even if he is not on the ground as much as he would like to be anymore, Nathan’s role as the managing director of the business allows him to build a business based on this feeling, without ever losing sight of where it began. Commenting on the pride that he and his team feel working for MAX Automotive Group, Nathan told us: “What makes us most proud is building a business that genuinely delivers both quality and reliability in an industry where trust matters. Seeing customers return, fleet clients rely on us, and knowing vehicles leave our workshops safe and correctly repaired is a big part of that pride. We’re also proud of the team we’ve built, and creating an environment where people can grow alongside the business is something we take seriously.” “We’re keeping people moving, supporting businesses, and building something that is future-ready and sustainable.” Outside of its quality vehicle repair and maintenance service, another thing that sets MAX Automotive Group apart is its use of social channels, something especially true of Nathan himself. With more than 21,000 followers on LinkedIn alone, Nathan has embraced modern content strategies such as posting short interviews where his team members will be asked an off-the-cuff question, such as: “Which car screams you’re trying to hard?” This is a fun and insightful way to learn more about the team, whilst also promoting the business. Interestingly, this kind of strategy is something that Car Care Repair, part of the MAX Automotive Group and located just up the road in Tipton, has deployed to great success, with its videos on TikTok receiving millions of views. The rarity of this in the world of vehicle repair services cannot be overstated, and it is something that continues to set both the company and its divisions apart in this sector. Reflecting on the achievements of a year that has seen it open a second workshop, including its dedicated EV and hybrid specialist centre, as well as offer continued support for fleet operators, retail customers, and national clients, MAX Automotive Group is continuing to demonstrate operational capability and resilience in an industry that is being defined by the slow but steady transition to more sustainable vehicles choices such as EVs. Nathan is impressed with this expansion as it has been driven by both real-world demand and the practical experience of a developing team, and it has not been growth just for the sake of growth. He explained: “We have built systems, processes, and a skilled team that can deliver consistent results across multiple sites while adapting to a rapidly evolving sector. This combination is what we believe sets MAX Automotive Group apart as a business.” Best Multi-Site Automotive Service & Repair Business 2026 – West Midlands
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