Midlands Enterprise Awards 2026
Midlands Enterprise Awards 2026 Phone: 01283 365204 Website: smenews.digital Sofi Parry Senior Editor No information contained on or in this website constitutes investment advice or an offer to invest or to provide management services and is subject to correction, completion and amendment without notice. Neither AI nor any of its associated entities are authorised to give financial advice of any nature nor are they regulated by the Financial Services Authority. Prior to making any investment, AI recommends that any prospective investor should consult with its own investment, accounting, legal and tax advisers to evaluate independently the risks, consequences and suitability of that investment. AI Global Media, Ltd. (AI) takes reasonable measures to ensure the quality of the information on this web site. However, AI will not assume any legal liability or responsibility for the accuracy, correctness or completeness of any information that is available through this web site. If errors are brought to our attention, we will try to correct them. The information available through the website and our partner publications is for your general information and use and is not intended to address any particular finance or investment requirements. In particular, the information does not constitute any form of advice or recommendation by us or any of our partner publications and is not intended to be relied upon by users in making or refraining from making any investment or financial decisions. Appropriate independent advice should be obtained before making any such decision. Any arrangement made between you and any third party named in the site is at your sole risk and responsibility. SME News is thrilled to announce the Midlands Enterprise Awards 2026, a flagship celebration of the businesses powering one of the UK’s most vibrant regions. Hosted by SME News, this marks the ninth consecutive year of the programme, and the excitement has never been higher. For nearly a decade, the Midlands Enterprise Awards have shone a spotlight on the SMEs that form the backbone of the regional economy. From ambitious start-ups to long established local champions, this programme exists to recognise the innovation, resilience, and determination that small and medium-sized enterprises bring to the Midlands every single day. SMEs do far more than drive revenue. They create jobs, strengthen communities, and push industries forward with fresh thinking and fearless ideas. These awards are our way of saying that their work matters and deserves to be celebrated loudly. The 2026 awards promise a renewed sense of energy, pride, and possibility. This is your chance to stand up, be counted, and gain recognition for the hard work behind your success. Nominations are now open, with entries welcomed from businesses themselves or from third-party nominators. Winners are selected purely on merit, ensuring every accolade reflects real achievement and impact.
Contents 4. The Cabling Company: IT Infrastructure Design and Installation Provider of the Year 2026 – West Midlands 6. Second Sense Hearing Specialists: Audiologists of the Year 2026 8. AG Cars Loughborough Ltd: Best Pre-Owned Car Dealership 2026 – East Midlands & Customer Service Excellence Award 2026 – East Midlands 10. MAX Automotive Group: Best Multi-Site Automotive Service & Repair Business 2026 – West Midlands 12. Andy D Joinery: Best Local Kitchen Fitter 2026 – Stokeon- Trent 13. Catmose Vets: Best Veterinary Practice 2026 14. Alcester Opticians: Best Local Opticians 2026 – Warwickshire 15. The Hearing Centres Ltd: Audiologists of the Year 2026 – Staffordshire & Excellence Award in Ear Wax Removal 2026 – Staffordshire 16. Approved Bathrooms, Kitchens & Tiling: Bathroom Design & Installation Company of the Year 2026 – Derbyshire 17. Countrywide Metals Ltd: Best Scrap Metal Recycling Service 2026 & Customer-Led Service Innovation Award 2026 18. Pom Poms Party: Creative Event Decor Business of the Year 2026 - West Midlands 19. JWS MotorWorks: Best Independent British & German Vehicle Performance Specialist 2026 20. Chameleon Acupuncture & Wellness: Best Holistic Health & Wellbeing Practice 2026 & Excellence Award in Traditional Chinese Acupuncture 2026 21. ROCL Housing: Best Residential Property Compliance & Asset Management Specialists 2026 – West Midlands 22. TXP (Technology x People): Digital Transformation Business of the Year 2026 – West Midlands & Employee Experience Excellence Award 2026 – West Midlands 23. Bayleaf Care Ltd: Transformational Care Provider of the Year 2026 & Excellence in Continuous Therapeutic Support 2026 24. Melting Pot Creations: Best Strategic Copywriting Agency 2026 25. Parent Carer Voice Herefordshire: Best Parent Carer Support Organisation 2026 – Herefordshire 26. Health Innovation West Midlands: Innovation in Health & Care Award 2026 27. Orchard Children’s Homes: Most Dedicated EBD Care Home Group 2026 – Staffordshire 28. Karissma: Best Hair & Beauty Salon 2026 – Nottinghamshire 29. Human Alchemy: Best Leadership Development Consultancy 2026 30. Kinver Business Solutions Ltd: Best Business Management Consultancy 2026 – Black Country 31. Lina Liu Studio & Academy: Best Nail & Lash Studio & Academy – Coventry 32. Hygge Care Ltd: Leading Innovation in Children’s Care 2026 (Staffordshire): Prep4Fostering Programme 33. LJM Homecare: Domiciliary Care Provider of the Year 2026 & Excellence in Workforce Training & Development 2026 34. Lincs Dobermann Rescue UK: Best Breed-Specific Dog Rescue Charity 2026 & Excellence in Animal Welfare 2026 35. Debt Solve UK Ltd T/A DSL: Best Corporate Debt Recovery Agency 2026 36. Wicksteed Leisure Limited: Best Playground Design & Manufacturing Company 2026 37. Old England Homes Group Ltd: Best Residential Property Developer 2026 – Northamptonshire & Regeneration Specialist of the Year 2026 – Northamptonshire 38. Tingers Childcare: Day Nursery of the Year 2026 – Lincolnshire & Early Years Education Excellence Award 2026 – Lincolnshire 39. BESTuition Ltd: Best Therapeutic Education Support Provider 2026 40. Arena GEO: Best Geo- Environmental Consultancy 2026
SME News Q4 2022/ 4 Providing professional IT infrastructure with no compromise, the Cabling Company in Evesham, Worcestershire, delivers its expertise nationwide. The company’s services are designed to create faster, more reliable, futureproof businesses, as the team here recognise that organisations today rely on efficient communication systems across their network, telephone, and IT systems. With the Cabling Company being featured in our Midlands Enterprise Awards 2026, we took a closer look at what sets it apart. The Cabling Company is a multi-disciplined installer of infrastructure solutions, providing a comprehensive range of structured cabling, CCTV, AV, and technical installation services. Carrying out design, installation, and delivery all under one roof, the company helps its clients to turn their IT project goals into powerful transformations, with an emphasis on affordability and a focus on quality and scalability. Underpinning its work is the proven design expertise of its team, and the decades of experience they share in the design and installation of professional IT infrastructure sees results delivered that are consistent and reliable. Its track record speaks for itself, and with more than 100 success stories over the last 13 years, its nationwide team of engineers have proven themselves fitting ambassadors of a brand that strives for nothing but the best. As clients like Mulberry, Rodedean School, Kew Green Hotels, and The Royal Surrey NHS Foundation Trust have all found out, their IT success starts with dependable cabling. But this is not all, and because the needs of their businesses are likely to change, the Cabling Company provides ongoing support in the wake of any cabling, maintenance, refresh, or other such project. This makes it less of a contractor and more of a partner to organisations, regardless of it is working with a single-site or a multi-site client, at home in the Midlands or in any one of its 15 locations right across the UK. Behind every partnership and project the Cabling Company has completed since opening its doors in 2013 have been its core values. These are: to deliver amazing customer service, take ownership in everything, commit to continuous improvement, embrace creativity and innovation, build a positive team environment, and make it count. Combined, these values shape every conversation had, project delivered, and relationship built, making them critical in the Cabling Company’s enduring industry success. The success of the Cabling Company cannot be attributed to just one element of its operation, and its multitude of strengths are on display across everything from its partnerships with trusted manufacturers through to its health and safety accreditations and trusted leadership team. However, for the Cabling Company, what really sets it apart is the commitment it has to transparency and doing things differently in an industry that has long been guarded. One of the biggest ways the company advocates for this is through its openness around pricing and quotations. The team recognise that their clients often need to have a realistic budget for their project long before they even reach out to a salesperson, making the industry norm of ‘contact us for a quote’ a frustrating practice. Committed to doing things differently, the Cabling Company gives every prospective client access to honest and realistic project pricing, allowing them to compare their options and make a wellinformed decision. “We believe transparency builds trust, and trust is the foundation of every successful project.” Improved transparency is also achieved naturally through the Cabling Company’s end-to-end, entirely in-house approach, which sees every stage of a structured cabling design and installation project managed entirely by its own team. This capability, combined with a nationwide engineer network, means quality and accountability are synonymous with everything from the Cabling Company’s data cabling solutions to its advisory support. Since it covers so many bases, it is unsurprising that accessibility is equally important to the company, which prides itself on being approachable, responsive, and easy to work with. Outside of this, its team also look to share their expertise through social media and educational content, making the world of IT infrastructure solutions less intimidating and more understandable for those hoping to know more. These great client experiences that the Cabling Company provides can only be achieved when its employees also have great experiences. The company takes care of the team and hopes they will do the same for clients, and the support it provides covers every department, not just its engineers. Thus, from the designers to the support staff, everyone embodies this professional and positive ethos, and it really shows. On the back of these differentiators, the future is bright for the Cabling Company, which is excited about the next steps it is taking. It is IT Infrastructure Design and Installation Provider of the Year 2026 – West Midlands
currently involved in a number of significant national rollouts that will strengthen its position as a trusted IT infrastructure design and installation partner for organisations across the UK. Although these details are under wraps for now, a quick follow of the Cabling Company’s LinkedIn or Facebook pages will allow readers to receive these updates as soon as possible. Alongside these projects, the Cabling Company is excited to grow its partner networks, supporting IT resellers, managed service providers, and systems integrators with everything they need to get projects of all shapes and sizes off the ground. As a representative for the company explained: “These partnerships are an important part of our future, allowing us to combine our specialist infrastructure expertise with our partners’ technology solutions.” Having come a long way since 2013, the Cabling Company is excited to take things even further as move through the rest of 2026 and beyond. Its services are helping to modernise the UK’s network infrastructure, but its way of delivering them is modernising the customer experience within the industry itself, and this, in many ways, is much more impressive. In short, success for the Cabling Company is measured not by how many projects it does, but by the trust it earns, the relationships it builds, and the reputation it strengthens. As its recognition with the title of IT Infrastructure Design and Installation Provider of the Year 2026 – West Midlands reflects, all three of these areas have produced something remarkable for the Cabling Company, which stands as a particularly bright spot in this year’s edition of the esteemed SME News Midlands Enterprise Awards. Ultimately, whether a business needs a infrastructure refresh for one site, or a complete national rollout of IT infrastructure solutions across multiple offices or locations, the Cabling Company can help. More on the services behind its recognition and the industries they are deployed across can be found by visiting the company at the website link below. Contact: David Jackson Company: The Cabling Company Web Address: https://thecablingcompany.com/
SME News Q4 2022/ 6 “We align with our company quote: ‘A satisfied customer is the best business strategy of all’, [as said by Michael LeBoeuf],” Dave began. “This belief has driven our business to grow way ahead of our business plan in our first two years, with over 60% of our business coming from recommendations, an excellent reputation in Shropshire, and a score of five-star reviews. We enjoy referrals from local GP practices and even our local hospital. “One of our aims is to make hearing services more accessible; our customers come in all ages and from all walks of life, therefore, we have to be available, with daily clinics, and keep our prices affordable. Our ear wax removal service has been reduced to £45 in our clinics and our hearing tests are free. We also offer tinnitus therapy, along with our auditory and memory home training programme app.” Underscoring Second Sense Hearing Specialists’ offering is its trademarked “Always Hear Promise”, with the team going above and beyond to understand the needs and desires of every customer and deliver outstanding service they can rely on. The team get to know every customer’s unique lifestyle and the challenges they face each day, before explaining, in detail, their individual hearing situation, what is happening, and all the possible solutions to enable them to get their life back. This can include a free 15-minute hearing check, a free one-hour hearing test, hearing aid supply and repair, ear wax removal (£45 in clinic, £65 at home), and tinnitus therapy (£65 an appointment). Treatments can be delivered at the clinic, or the team can come out to the customer and provide care in the comfort of their own home. Should hearing aids be required by the customer, Second Sense has a variety of advanced products available, including the most popular option, the receiver in the canal (RIC), which consists of a wire and speaker inside the ear; a custom-made hearing aid that is made to fit the ear precisely, with nothing behind the ear, which makes them easier to handle; and the behind the bar (BTE), which is a more traditional design with a tube and excellent power applications, allowing a practical solution for those who have an outer ear condition. Alongside these products, Second Sense offers a range of cuttingedge software and accessories, including Lace AI Pro, which trains the brain to hear effortlessly, stay sharp, and make the most of every conversation; Tinnitus Pro, which provides personalised, science-backed tinnitus sound therapy; and sophisticated hearing aid accessories, the Starkey TV Streamer, which streams audio from electronic devices such as televisions, computers, MP3 players, DVD players, and cable boxes directly to the user’s hearing aid, as well as the Starkey Remote Mic and Phonak Roger Pen, which allow users to take part in one-to-one conversation in noisy environments. Second Sense Hearing Specialists (Second Sense) is a family business with a long history in audiology going back more than 30 years. Weaving strong family values and zest for their work through everything they do, the team believe it essential to deliver a high-quality level of service that they would only expect to receive themselves. We speak to Dave Jennings, owner and audiologist, to learn more about the exceptional audiology services available at Second Sense’s centres in Bridgnorth, Kingswinford, Church Stretton, and Wombourne. Audiologists of the Year 2026
At Second Sense, there is no one-size-fits-all, with the team knowing that everyone experiences sound differently, which is why all of its solutions are tailored specifically to each customer’s individual needs. For the team, supporting those with hearing issues and ensuring exceptional, bespoke service is a personal feat – including in the event that a hearing aid needs repairing, with Dave saying, “We wear hearing aids ourselves and understand how devastating it would be if they had to go away for weeks when needing a repair, so our promise is that if we can cannot repair your aids in two days, we will loan you a pair while yours are away.” The team go further, also supporting dementia patients with hearing problems. With untreated hearing loss, dementia can become an increased risk, as less information (stimulus) received by the brain can lead to loss of function in certain areas. As such, the brain needs to use more resource in order to relearn a new ‘normal’ level of hearing, both consciously and subconsciously. The brain can rewire itself – a process known as neural plasticity – however, the longer that hearing loss goes untreated, the more challenging this can be to overcome. Key within the team’s work is knowing the audiology industry like the back of their hands, with Dave telling us, “The stigma of hearing aids is reducing and we are seeing younger customers adopt to hearing solutions. This has been helped by the better cosmetics and AI technology available.” While that is a positive, he notes that, there has been an unfortunate recent trend when it comes to ear wax removal, with an influx of extremely short training programmes. He warned, “This is not a regulated skill and companies are springing up offering a service with only two days’ training. In our opinion, this is dangerous and we have seen customers who have been hurt by such practices.” Of course, none of what Second Sense does would be possible without its committed and passionate team. As a family business, this relationship extends to their employees, too. Every team member aligns on the view that they should never promise a customer something if it cannot be done – and colleagues and customers should always be treated with the same level of respect. Dave believes that the most significant talent a new recruit can have is a genuine heart for service. Now, pleased to have been recognised within the Midlands Enterprise Awards 2026, Dave told what he and the team love so much about operating in the region. “The Midlands is still the heartbeat of the country,” he said with fondness. “All types of people steeped in traditions of hard work, stickability, and a great sense of humour. Shropshire is a beautiful county, and Bridgnorth specifically has a river, steam railway, funicular, railway, an old castle, fantastic countryside and walks, along with a host of restaurants and bars.” Ultimately, Second Sense Hearing Specialists has forged a sterling reputation for its accessibility and drive to deliver nothing but the very best for every customer, ensuring reliable, qualified advice and guidance and providing incredible custom products to suit each individual’s needs. So, what’s next for the business? Dave reveals exciting plans to expand through franchising over the next two years, as he says, “replicating our desires throughout more places in the Midlands and beyond”. For anyone who would like to book an appointment with Second Sense, they can do so by booking online, calling 01746 572572 or 0800 644 6014, or dropping by their local clinic at their convenience. Contact: Dave Jennings Company: Second Sense Hearing Specialists Web Address: www.secondsense.co.uk
SME News Q4 2022/ 8 Best Pre-Owned Car Dealership 2026 – East Midlands & Customer Service Excellence Award 2026 – East Midlands AG Cars Loughborough Ltd (AG Cars) is a family-run business with over two decades of expertise in supplying quality used cars. Whether customers are looking for their first car, just something to get from A to B in, their next pride and joy, or perhaps their next work van, AG Cars has the perfect vehicle to suit. Having started trading in 2023, the company has gone from strength to strength, going from 15 cars in stock to 150 within the space of three years, and today, it is one of very few UK dealers that are Trading Standards approved. We spoke to Mohammed Arshad to learn more about how AG Cars has come to be East Midlands’ number-one used car dealer. AG Cars Loughborough Ltd has become renowned in the East Midlands for its outstanding service offering, including a meticulously handpicked range of second-hand cars available at competitive prices – all fully inspected, with a fresh service if required, minimum nine-month MOT, HPi and history check, and warranty. With a genuine commitment toward customer satisfaction and the utmost professionalism, the team go the extra mile to make sure every customer receives the reliable advice and support they need, both before and after purchase. AG Cars goes further with the options available to customers, including part exchange, financing assistance through trusted partners, extended warranties, and comprehensive sales assistance. It strives to help customers find the right vehicle for their needs and budget, while also ensuring their confidence and peace of mind for the duration of the process. The company does not employ a pushy sales approach, so individuals can browse its selection of cars in their own time. “What sets AG Cars apart from the rest is our commitment to combining quality vehicles and genuine transparency and customer-first approach,” Mohammed began. “We understand that purchasing a car is a significant investment, which is why we focus on building trust through honest advice, clear communication, and exceptional service before, during, and after sale. “Every customer receives a personalised experience, with our team taking the time to understand their needs and help them find the right vehicle, rather than simply make a sale. We give customers confidence that they are receiving excellent value and ongoing support from a business that genuinely cares about their experience.” “Our goal is to make the car buying process straightforward and stress-free, and to make it an enjoyable experience for every customer.” Indeed, the team abide by values of customer commitment, integrity, quality, and trust and accountability each and every day, whether in their vehicle selection, sales practices, customer support, or after sale care. With such consistent delivery of quality vehicles and top tier customer service, AG Cars has solidified its trusted reputation among customers, which in turn generates repeat business and positive referrals. The business’ reliability and integrity are integral toward its continued growth and success, and this is supplemented by its Loughborough location, which makes it accessible to many surrounding towns. Of course, AG Cars wouldn’t operate in the way that it does without its brilliant company culture. “We believe that creating a positive and supportive working environment enables our team to perform at their best and deliver exceptional customer service,” said Mohammed. “We equip our staff with the knowledge, tools, and support they need to provide the highest standard of service. We foster a culture where employees are empowered to take ownership of customer needs and resolve issues promptly and professionally.” With all of this in mind, we’re keen to find out how customers find their experience with the company. Matthew H said, “Vic was our salesman and he did a stellar job from the very beginning. He explained the way they transact before we engaged with a test drive so nobody’s time was wasted and was very courteous. We’ve purchased a 3008 with a full MOT, no advisories, which you don’t get from all the other dealers. I would always recommend checking the MOT history online before going out. I saw other wellknown companies selling cars with break advisories and tyre issues etc., but here, totally clean. They valeted the car twice for us because of the rain, double checked the aircon and saved us a lot of trouble with our old car. When looking for another vehicle, AG Cars will be one of the first places I look. Only just bought the car, but so far so good.” Kevin D shared, “Having just purchased an S-Class Mercedes today from AG Cars, I would just like to say I had a wonderful journey back to Sheffield and am 100% delighted with the car. Was really impressed with the appearance and politeness of all the staff on site and would like to say thanks to each and all of you.” “We don’t just sell cars; we do everything possible to get you on the road with your perfect vehicle.” Emily W commented, “I had found the car I was looking for online and came to view and was helped by Val. His service was amazing! He was very helpful and welcoming and took the time to take me through everything I needed to know. All the staff are super friendly so I felt at ease. Very smooth process and I’m super happy, thank you!” Alison H added, “Just bought a used car in part exchange. Fantastic AG Cars Loughborough Ltd
service from start to finish. Professional staff in a clean environment. Really pleased with purchase. Advice and p/ex was made so simple. Ash did all of the relevant paperwork. We were reassured and made to feel that they will sort any issues should there be any. Would give six stars if we could!” Ultimately, it’s easy to see how AG Cars Loughborough Ltd has come to be recognised with not one but two awards, Best Pre-Owned Car Dealership 2026 – East Midlands and Customer Service Excellence Award 2026 – East Midlands. The team’s expertise and passion shine through in their daily work, truly keeping those values of integrity, customer commitment, quality, and trust and accountability at the front and centre. The future couldn’t look brighter for AG Cars, and we look forward to seeing its continued success. AG Cars’ vehicle listings are available on its website, so you can go online, explore your options, and book a test drive. However, if you don’t see what you’re looking for, the company is continually updating its stocklist, so it is always worth giving the friendly team a call on 01509 426109 or 07787 796649. If you’re looking to sell your car, you can put the wheels in motion by completing the contact form. Contact: Mohammed Arshad Company: AG Cars Loughborough Ltd Web Address: www.ag-cars.co.uk
SME News Q4 2022/ 10 Comprising local vehicle experts with decades of experience, MAX Automotive Group is a family-run garage based in Oldbury, and serving the surrounding areas. Offering highly skilled technicians, advanced diagnostic tools, modern facilities, transparent pricing, and honest advice, all wrapped in a friendly, approachable customer service, the company has quickly established itself as the Best Multi-Site Automotive Service & Repair Business 2026 – West Midlands. Nathan Bell, its managing director, told us more following its recognition as such in these Midlands Enterprise Awards. Delivering comprehensive maintenance and compliance solutions for internal combustion engine, electric, and hybrid vehicles, MAX Automotive Group works with private customers and commercial operators across the West Midlands, delivering a service that is focused on safety, reliability, and getting people back on the road as quickly as possible. Its work covers MOTs for Class 4, 5, and 7 vehicles, as well as services, repairs, diagnostics, maintenance, inspections, compliance, and much more. These extensive services are available for cars, vans, motorhomes, tail lifts, taxis, horse boxes, plant equipment, and powered access. Across all of these areas, MAX Automotive Group remains dedicated to keeping its customers’ assets in peak condition. Its blend of expert workmanship, state-of-the-art facilities, and unbeatable customer service has even resulted in an impressive 4.7/5 score on Google, based on 60 reviews from its diverse customers from across the West Midlands. MAX Automotive Group now operates from two fully equipped workshops in Oldbury, having recently opened a second unit directly next door to the first. This new location sees it carry out repair and maintenance for both electric vehicles (EVs) and hybrids, and it stands as a specialist centre across these types of vehicles, which have experienced a boom in popularity over the last decade. However, since the majority of cars on UK roads are still petrol, this is predominantly where the capacity of MAX Automotive Group lies. Nevertheless, preparing for a future where EVs will be the norm, the business continues to gain all of the latest recognitions to be accredited by the industry, and it today holds HEVRA, ISO 9001, IGA, AA, and RAC approvals. As this suggests, its standards are incredibly high, and this is what has helped MAX Automotive Group to grow from a single operation into a multisite business offering the likes of fleet support, recovery services, and mobile technicians. For Nathan, this journey has been both rewarding and challenging. Graduating from Walsall College after studying a commercial vehicle maintenance and repairs course, Nathan’s early career saw him diagnose and repair HGVs. Since embarking on his journey as the managing director of MAX Automotive Group, which today has more than 20 members staff across multiple specialist divisions, he does not have much time to get behind the tools, although he strives to stay connected to the job and its tasks. A recent opportunity to get back on the tools served as a reminder for Nathan of why he started MAX Automotive Group in the first place, as that feeling of watching a customer drive away after the fault on their vehicle has been fixed is something that never gets old. Even if he is not on the ground as much as he would like to be anymore, Nathan’s role as the managing director of the business allows him to build a business based on this feeling, without ever losing sight of where it began. Commenting on the pride that he and his team feel working for MAX Automotive Group, Nathan told us: “What makes us most proud is building a business that genuinely delivers both quality and reliability in an industry where trust matters. Seeing customers return, fleet clients rely on us, and knowing vehicles leave our workshops safe and correctly repaired is a big part of that pride. We’re also proud of the team we’ve built, and creating an environment where people can grow alongside the business is something we take seriously.” “We’re keeping people moving, supporting businesses, and building something that is future-ready and sustainable.” Outside of its quality vehicle repair and maintenance service, another thing that sets MAX Automotive Group apart is its use of social channels, something especially true of Nathan himself. With more than 21,000 followers on LinkedIn alone, Nathan has embraced modern content strategies such as posting short interviews where his team members will be asked an off-the-cuff question, such as: “Which car screams you’re trying to hard?” This is a fun and insightful way to learn more about the team, whilst also promoting the business. Interestingly, this kind of strategy is something that Car Care Repair, part of the MAX Automotive Group and located just up the road in Tipton, has deployed to great success, with its videos on TikTok receiving millions of views. The rarity of this in the world of vehicle repair services cannot be overstated, and it is something that continues to set both the company and its divisions apart in this sector. Reflecting on the achievements of a year that has seen it open a second workshop, including its dedicated EV and hybrid specialist centre, as well as offer continued support for fleet operators, retail customers, and national clients, MAX Automotive Group is continuing to demonstrate operational capability and resilience in an industry that is being defined by the slow but steady transition to more sustainable vehicles choices such as EVs. Nathan is impressed with this expansion as it has been driven by both real-world demand and the practical experience of a developing team, and it has not been growth just for the sake of growth. He explained: “We have built systems, processes, and a skilled team that can deliver consistent results across multiple sites while adapting to a rapidly evolving sector. This combination is what we believe sets MAX Automotive Group apart as a business.” Best Multi-Site Automotive Service & Repair Business 2026 – West Midlands
Echoing the sentiment of its managing director by recognising the company as the Best MultiSite Automotive Service & Repair Business 2026 – West Midlands in the 2026 edition of the Midlands Enterprise Awards, we urge our readers to keep this garage in mind the next time their vehicle needs a service or repair. More on MAX Automotive Group can be found at the web address below. The company also has its own TikTok page, and Nathan himself can be found here on LinkedIn. Contact: Nathan Bell Company: MAX Automotive Group Web Address: https://www.maxautomotive.co.uk/
SME News Q4 2022/ 12 Best Local Kitchen Fitter 2026 – Stokeon-Trent Based in Trentham, Andy D Joinery is a family-run business serving clients across Stoke-on-Trent, Stafford, Crewe, and the surrounding areas. Renowned for blending craftsmanship with care, the trusted kitchen fitter leverages more than two decades of experience to craft tailored kitchens, bedrooms, and fitted furniture that feels perfectly made for every space it inhabits. As Andy D Joinery is recognised for its exceptional craft in the Midlands Enterprise Awards 2026, we took a closer look at its standout services below. “Every piece is built to last and made to fit your life, not just your space.” At Andy D Joinery, clients can expect a personal and professional service wherein every piece has been masterfully created with the enduser in mind. The family-run business is driven by a standout team of experts, comprising an electrician, a gas-certified plumber, a plasterer, a tiler, and a builder. The team is headed by Andy Douglas himself, a seasoned professional who treats every new job as if it were situated in his own home. Together, this team brings practical insight and industry knowledge to every project it undertakes. Andy D Joinery offers a personal, one-toone service to its clients, with expertise spanning from layout planning to selecting the right finishes. Whether a client is selecting their worktops, appliances, door styles, or taps, the Andy D Joinery team prides itself on helping them find the perfect match for their home. For clients seeking to refresh or redesign their cooking space, Andy D Joinery provides an expert kitchen fitting service that encompasses design, supply, and installation. The team offers a flexible, made-tomeasure service complete with unrivalled guidance on layout, styles, appliances, and finishes. From clean, contemporary lines to a more classical design, Andy D Joinery creates spaces that transform the way households cook, live, and entertain. Upstairs, Andy D Joinery’s flexible services are ideal for clients wishing to transform their bedroom with custom furniture that works alongside the shape and size of their room. Offering myriad made-to-measure fitted wardrobes, over-bed units, clever internal layouts, and built-in bedroom furniture, the company helps clients make the most of their space whilst ensuring that everything remains organised and easy to use. Outside of kitchens and bedrooms, Andy D Joinery also offers general joinery services. The company’s capabilities span a wide range of joinery projects, from doors, flooring, and windows to staircases, shelving units, and skirting boards to custom-made pieces and full-room installations. These projects may be undertaken as part of a bigger home renovation or as a one-off job and are always treated with the same level of care, precision, and attention to detail. Since its inception, Andy D Joinery has worked hard to build a remarkable reputation for delivering exceptional craftsmanship and unrivalled customer care to communities across Stoke-on-Trent, Stafford, Crewe, and beyond. The company’s bespoke solutions and expert knowledge have earned the trust and respect of countless repeat clients, as well as much-deserved recognition as Stoke-on-Trent’s Best Local Kitchen Fitter 2026. One client reported, “Thanks to Andy, we now have the kitchen of our dreams. What stood out the most was the exceptional quality of his work and his respect for our home. Everyone who has seen the kitchen has been amazed, and it’s all thanks to Andy’s dedication and expertise. Andy showed angelic patience and brought extraordinary skill and knowledge to the project. He made sure every detail was perfectly aligned, and we couldn’t be happier with the result.” While another shared, “Andy has been nothing short of excellent in helping deliver on our dream kitchen! From initial consultations through to design and install, it was great. Andy has plenty of contacts to help out when needed, and nothing was too much trouble. We also had nine doors and 50 square metres of flooring fitted too. I would highly recommend Andy D Joinery for any of your future projects, big or small!” Contact: Andy Douglas Company: Andy D Joinery Web Address: www.andydjoinery.co.uk
When choosing a veterinary practice, many clients value one that is independent and locally owned, where high-quality care, continuity, consistency and a strong connection with the local community are central to the service provided. Catmose Vets in Oakham, Rutland, embodies these qualities and has been named Best Veterinary Practice 2026 in our Midlands Enterprise Awards. Victor Ortiz, one of the surgery’s directors, was on hand to tell us more. Best Veterinary Practice 2026 The independent, locally owned, smallanimal veterinary practice for Oakham and the surrounding area, Catmose Vets combines the personal service expected of a smaller practice with the clinical capabilities of a larger veterinary centre. Its comprehensive pet care covers everything from routine vaccines and advanced diagnostics to emergency treatment and complex surgeries, and recent investments in top-of-the-range facilities and equipment allow it to offer services including diagnostic imaging, endoscopy, and dental radiography. Whether owners are bringing their pets for a routine check-up or using the local out-of-hours emergency service available to registered clients, they can expect compassionate, high-quality care with good continuity. Catmose’s values of honesty, care, and education are reflected in clear communication, involving owners in decisions about their pets, and supporting ongoing learning within the practice. This approach helps build trust and consistency in the care provided over time. Again, this comes back to the locally owned nature of Catmose Vets, which sees decisions made not just by experts who know their stuff, but by friendly locals who know the pet, the owners, and the community. Since Oakham is the kind of close-knit community where local businesses are valued and word-of-mouth recommendations go a long way, this is a distinction that keeps new and returning pet parents coming back, in search of nothing but the best for their dog, cat, rabbit, or any other furry member of their household. As the veterinary profession continues to change, Catmose remains focused on providing consistent, accessible care that meets the needs of its clients and their pets. One example is its practice plan, introduced to make routine veterinary care accessible and more predictable and manageable for owners while supporting ongoing preventive care. Every practice plan includes unlimited online consultations, one nurse consultation per month, vaccinations, microchipping, and all of a pet’s worm, flea and tick treatments. A premium option also includes unlimited consultations with vets and nurses, together with further discounts across the practice. By making routine care easier to access while maintaining the standard of care clients expect, Catmose continues to demonstrate the strengths of an independent, locally owned practice. Independence also shapes the experience of the team. As a locally owned practice, Catmose is able to invest in staff development and provide opportunities for team members to build their knowledge and practical skills. Good veterinary care depends on the whole team working well together, from receptionists and nurses to veterinary surgeons and practice management, and communication and mutual respect are an important part of that. With its emphasis on continuity, local accountability and investment in modern veterinary care, Catmose Vets provides support across a broad range of needs, from routine consultations to local outof-hours care. As the practice looks to expand its clinical capabilities, grow its team and strengthen its links with the local community, it remains focused on the values and approach that have shaped its development so far. “We believe owners should not have to choose between a friendly local practice and access to advanced care.” Acclaim has followed Catmose as a result of its reputation as the best small-animal veterinary practice in the East Midlands, and it has already been recognised as Best in County at the BestUKVets Awards earlier this year, an achievement stemming from the glowing feedback it continues to receive from pet owners. We are delighted to add to this by championing Catmose Vets simply as the Best Veterinary Practice 2026 in this programme. More on this independent veterinary practice in Oakham can be found below. Contact: reception@catmosevets.co.uk Company: Catmose Vets Web Address: https://catmosevets.co.uk/
SME News Q4 2022/ 14 Best Local Opticians 2026 – Warwickshire Too many people overlook the importance of regular eye checkups until they notice a problem. In reality, visiting your local opticians is a crucial component of maintaining your overall health, not only to check your vision but to identify any underlying issues that may not otherwise be detected. Residents of Alcester and wider Warwickshire have a trusted partner in Alcester Opticians, a local optometry practice dedicated to delivering a professional yet personal service that places the patient at the heart of its service. We spoke with Owner Jim Cox to learn more. Alcester Opticians has stood in the heart of the thriving market town of Alcester since 1957. The quality led practice offers eye examinations using the latest medical instruments and imaging, as well as a carefully curated selection of frames and lenses from leading brands. Its team prides itself on providing the best vision solutions for each patient it serves, complemented by exceptional customer service. Owner Jim Cox took over the practice in December 2025, taking on the 40-year-long legacy of its previous owner. Since acquiring the practice, Jim has led his team with an unwavering commitment to doing the right thing for every patient it serves. This dedication has shaped Alcester Opticians’ operations, driving the team to maintain the highest quality of care and products possible. In the months since its acquisition, Jim has invested £170,000 in Alcester Opticians’ equipment and capabilities. Now, the practice boasts Ultra Widefield Imaging, which allows the user to see far further around the interior of the retina than traditional methods; and an OCT that enables the user to see below the surface of the retina to provide early detection of pathology and ocular disease. Alongside this, Alcester Opticians possesses the first Zeiss Visuref 600 in the country. This provides opticians with the ability to image and monitor dry eye disease, tear break up time, and gland disfunction. The team also utilises wavefront aberrometry to product a prescription 25 times more precise than a standard prescription. This industry-leading technology is paired with a professional yet personal approach to care. This begins with honesty; the entire team at Alcester Opticians strives to give the best advice it can to clients, refuses to oversell products when they are not needed, and takes complete accountability for any issues that may arise through the process. “We are not another high-street optician,” Jim explained. “We are not in the business of seeing as many people as possible, or passing our client from person to person. We are all about personal service; we take our time and discuss suitable options, helping ensure that the frame selection is suitable for style, personality, and prescription. We won’t leave you to look at a wall of 1,000 frames and expect you to know what you should have.” In less than a year, Jim’s approach has successfully earned the trust of its local community. With Alcester Opticians approaching its 70th year of operations in Alcester, the new team was faced with the challenge of maintaining the optician’s longstanding client relationships whilst building on its well-established reputation with a new, unique perspective. This mission has been wholly successful; today, Alcester Opticians enjoys a reputation of excellence across Alcester and beyond. To maintain this momentum, Alcester Opticians recognises the importance of paying close attention to market developments. Recently, the team has observed a number of high street opticians shifting away from selling spectacles alone and leaning towards the diversification of their offerings. In response, Alcester Opticians has expanded its services to offer dry eye analysis and Zest Dry Eye Treatments. These expansions are a welcome offering in today’s landscape, aligning entirely with the changing needs of its clients. “More people are working with computers in air conditioned offices and, as we age, our tear quality decreases” Jim explained. “Dry eye analysis can monitor the tear quality and condition of the meibomian glands, and we can provide treatments to improve the tear layer and reduce symptoms.” Looking to the future, Alcester Opticians is seeking to expand its services even further. After recently adding audiology to the practice, the team is now hoping to introduce myopia management, but only if it can be delivered at the gold standard with the inclusion of axial length measurement. This is something that most high street practices ignore, opting to rely on prescription change alone. In the longer term, Jim is looking for a bigger location on the high street, enabling the team to further expand its offerings whilst delivering the exceptional service that has earned Alcester Opticians its reputation as Warwickshire’s Best Local Opticians 2026. Contact: Jim Cox Company: Alcester Opticians Web Address: www.alcesteropticians.com
Leek Hearing Centre is part of The Hearing Centres Group, a familyowned, independent chain of hearing centres operating across Cheshire, Staffordshire, and Derbyshire. The chain has been operating since January 2021, with its first centre established in Bollington. Leek Hearing Centre followed as its second, launched in September of that same year. From there, the Group added locations in Cheadle, Buxton, Northwich, Chapel-en-le-Frith, and Wilmslow. Catering to clients of all ages, Leek Hearing Centre offers a comprehensive suite of ear care services. This includes ear wax removal through latest medical-grade procedures; hearing tests that range from simple screening to full diagnostic tests; independent hearing aid advice and support; in-depth consultation and advice regarding tinnitus management; and support with assistive listening devices to enhance independence and improve communication. Whilst Leek Hearing Centre delivers exceptional services, the hearing centre truly stands out for its approach to patient care. Its team are patient led choosing to take each person through a structured process of ear wax removal and a hearing check to determine the next appropriate steps. The process is centred on ensuring that the patient feels informed enough to make a confident decision about their care. Clare Snelling, co-owner said, “We are patient-led; everything we do takes a holistic approach to patient-centred care.” This approach extends beyond the service, deeply integrated into Leek Hearing Centre’s aftercare. “We offer five-star aftercare to all our patients and simply treat people the way we wish to be treated ourselves,” Bradley told us. “For instance, if you purchase hearing aids from us, we will see you every two weeks for the following three months to make sure that you fully understand what your hearing aids can do and that they produce the best possible sound for your hearing loss.” Such dedicated care is made possible by the standout team driving Leek Hearing Centre forward. The hearing centre opts to train all staff from within, with all Hearing Care Assistants (HCAs) starting on reception and trained at Starkey whilst working on the job. Leek Hearing Centre has placed three former HCAs onto the Hearing Aid Dispenser Apprenticeship Degree at De Monfort University, all of whom have now graduated. This is paired with a meticulous recruitment process. Rory Kewney, the third co-owner, said, “We work and operate not only as a team but as a family, and our recruitment process demonstrates this. Anyone who is shortlisted is asked to visit a clinic and spend time with the team. We are as interested in the team’s feedback as we are as the owners’, and their view will have a direct influence on who we hire.” Furthermore, Leek Hearing Centre directly seeks out individuals demonstrating unparalleled people skills. Every member of the team must possess the capability to engage with patients of all ages and all walks of life. “In some instances, we may be the only people a patient sees or interacts with that day,” Bradley added. “It’s important that patients feel valued and our staff reflects that.” This is a process The Hearing Centres Group will continue this year, as the team prepares to grow and expand. Leek Hearing Centre will celebrate its fifth anniversary on September 6th, and this milestone will be marked with further expansion into an eight centre at the end of September. Following this, The Hearing Centres Group will add an additional two centres to its cohort through 2027. 2026 is currently on target to be the Group’s best year to date, further distinguished by the team’s success in the Midlands Enterprise Awards 2026. SME News Magazine sends our most heartfelt congratulations to the entire team, whose tireless efforts have been recognised with the Excellence Award in Ear Wax Removal 2026 for Staffordshire, as well as its well-deserved status as Staffordshire’s Audiologists of the Year 2026. Contact: Bradley Snelling Company: The Hearing Centres Ltd (Leek Hearing Centre) Web Address: www.thehearingcentres.co.uk/leek-hearing-centre Hearing is one of the body’s most important senses, playing an essential role in connecting us with the world. More than 18 million people in the UK are affected by hearing loss, tinnitus, or other hearing damage, highlighting the importance of regular hearing health checks and support services. Residents of the Midlands can place their hearing health in the safe hands of Leek Hearing Centre, a trusted audiology clinic renowned for delivering industry-leading care. Co-Owner Bradley Snelling told us more below. Audiologists of the Year 2026 – Staffordshire & Excellence Award in Ear Wax Removal 2026 – Staffordshire The Hearing Centres Ltd
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