SME News Q4 2022/ 18 Creative Event Decor Business of the Year 2026 - West Midlands Owned and run by Lynn Allwood, Pom Poms Party creates bespoke, memorable party experiences. Based in Tyesley, Birmingham, the company offers a dedicated service to its clients to make their celebrations feel personal and have the “Wow” factor right from the moment their guests arrive. Its customers include families, individuals and companies planning celebrations from birthdays, baby showers, anniversaries, awards and other milestone events. We learn more about Pom Poms Party below. Pom Poms Party offers complete party styling from Balloon décor, with simple arrangements to more elaborate statement installs, venue décor with backdrops, props, table and chair covers, and more. Its customers are included in the decision-making right from the first contact, so it understands their vision and can bring this to life for them. Customer service is at the top of its core values and central to everything the company does. This way the customer is at the heart of the business. Pom Poms Party treats every customer equally and always provides a personal service, Lynn shared: “We want every customer to feel their event matters to us, whether they are ordering one simple balloon or having a room filled with balloons, every order means the world to us and we are so grateful that our customers feel they can trust us with some of the most important events for the important people in their lives.” Furthermore, the values at its heart have driven standout results where it is very often recommended on social media. The company has many customers who come back to it time and again, and this is mainly due to how it offers an environment of care and reliability where each client feels looked after, reducing the stress of planning an event. Lynn added: “Someone recently pointed out to us that POM often means “Peace of Mind”, and that is what we want our customers to have once they have booked us, knowing that everything is arranged and taking away any worries or concerns they may have.” Pom Poms Party stands out against the competition as it doesn’t just “sell balloons”. As a lot of event décor can feel very samey, i.e. pick a colour, pick a package, and job done, Pom Poms Party on the other hand listens to what customers want and discusses alternative options with them. These options could be things they may not have thought about initially, but also choices that ultimately elevate their event and make them both unique and exciting. Lynn told us: “We also consider budget and affordability, as event décor is usually one of the last things people think about. After room hire, catering, sound system hire, and the rest, they do not usually have a huge budget left over for décor. Therefore, we will work with the customer to find them the most amazing décor but without feeling like they have had to bankrupt themselves to get it.” “We feel that because we don’t operate a quick, walk in, buy a balloon counter service, our customers feel they are not just buying balloons they are buying into the Pom Poms Party experience. This is where they feel listened to and will feel they have received guided experience from someone who understands events and how to make them look and feel amazing.” The future looks exciting for this awardwinning company as it is currently in the process of another premises move. Lynn enthused: “We realised very quickly following our last move that we were going to need more space, and our new location will give us the space we need to grow and improve. The extra space will offer new opportunities for us to add more stock and new hire items, such as Light up Numbers and beautiful new backdrops. These additions will give us more scope to build a more complete package for our customers.” Another thing Pom Poms Party is very excited about, and has been working on for some time, is its Balloon School. This is going to be one of its biggest projects to date. “I really want to help and encourage the next generation of balloon artists, not by training more people to become balloon artists but getting down to grass roots level and encouraging children and young people to become more interested in balloons,” said Lynn. “We are creating the Balloon School so that learning about balloons will be fun, exciting and hands-on.” Pom Poms Party is moving forward from “busy and booked” to “Built for Scale” with more space, more to offer clients, more structure, and a bigger purpose through education. Contact Details: Contact: Lynn Allwood Company: Pom Poms Party Website: https://pompomsparty.com/
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