resilience, and staying true to your values are essential. I’ve also learned that listening without judgement and building genuine relationships can have a lasting impact, and that the best outcomes come from working collaboratively with others.” As a result, communication is the key to everything at Phillips Wellbeing. Tracy holds regular team meetings, encourages open conversations, and makes sure that every member of her team understands the centre’s shared goals and values. She promotes kindness, respect, and teamwork across the centre, creating an internal culture where people feel comfortable sharing ideas and supporting one another. The counsellors at Phillips Wellbeing spend every day supporting others, and Tracy believes that it is important that they feel equally supported. Professional development, open communication, and a healthy work-life balance create a positive environment across the entire team, in turn ensuring that every counsellor at Phillips Wellbeing feels capable, comfortable, and supported to provide the best possible service to its clients. Looking to the future, Tracy aims to continue expanding the services offered by her team, whilst maintaining the personal approach that has come to define Phillips Wellbeing. The team has cemented itself as a trusted pillar of its local community, having built a number of strong partnerships with local businesses and charities across Newport and Cardiff. Now, Phillips Wellbeing looks forward to supporting more local communities by raising awareness of mental health and helping more organisations and individuals prioritise mental wellbeing. Since taking over Phillips Wellbeing in 2010, Tracy has made significant contributions to the wellbeing of countless individuals and workforces across South Wales. She has led an exceptional team of dedicated counsellors to set new benchmarks of excellence for organisations, whilst also supporting people through challenging periods of their lives. For her hard work and tireless commitment to mental health awareness and wellbeing prioritisation, we at SME News Magazine are proud to recognise Tracy Phillips as the Mental Health Counselling MD of the Year 2026. Reflecting on this latest achievement, Tracy shared, “Receiving this award is a huge honour, but it reflects the dedication of our entire team. I’m incredibly proud of what we have achieved together, from supporting thousands of clients to raising significant funds for charities through our community initiatives. Our goal has always been to make a meaningful difference, and that continues to drive everything we do.” Contact: Tracy Phillips Company: Phillips Wellbeing Web Address: www.phillipswellbeing.com
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