Tilly’s Bunbury is an award-winning independent cafe located in the picturesque, historic village of Bunbury, just a stone’s throw away from Tarporley in the Cheshire countryside. Every day, its team serve up breakfast, brunch, lunch, and speciality coffee to the highest standard, to be enjoyed by locals and visitors alike in a friendly and comfortable environment. The cafe goes further still, hosting regular events, private hire experiences, and seasonal menus, not only operating as a traditional cafe but as a hub for the local community. In close proximity to tourist attractions such as Beeston Castle, the cafe sees an array of walkers, cyclists, and travel enthusiasts stopping by for a bite to eat. The cafe is so popular among its customers that it was the recipient of the Trip Advisor Traveller’s Choice Award for 2025, based upon independent reviews. “At Tilly’s Bunbury, our goal each day is simple: to deliver an exceptional experience for every customer who walks through our doors,” says Owner, Paula Robinson. “We believe that attention to detail and genuine hospitality are what set great cafes apart, whether it’s remembering a regular customer’s order or creating a welcoming space for new visitors. Our values – homemade, quality, consistency, community, and authenticity – are embedded in every part of our daily operations, from sourcing ingredients and designing our menu to how we train our team and interact with customers. Long-term, these principles support sustainable growth, strong customer loyalty, and a reputation built on trust and quality.” Pivotal toward the cafe’s operations is its team, who are hired for bringing a positive attitude, reliability, and a passion for hospitality. They take pride in their work, enjoy working as a team, and are committed to delivering a great customer experience. “Skills can be developed, but the right mindset is essential,” says Paula. “We invest in training, development, and creating a positive working environment where team members feel valued and supported. This includes ongoing skill development, clear progression opportunities, and a strong team culture built on respect and collaboration. By focusing on our people, we are able to maintain high standards and ensure consistency across every aspect of the business.” With a brilliant team behind it, and by listening to customer feedback, Tilly’s Bunbury is constantly refining its offering and focusing on what is really valued: quality food, consistency, and a welcoming atmosphere. This is while it can provide customers with something different to town-based cafes, thanks to its rural location: an authentic countryside experience in a more relaxed, community-driven environment that is actively sought out by customers. Tilly’s Bunbury really is a pillar of its community, playing a key role in its local economy by supporting regional suppliers, creating employment opportunities, and attracting visitors to the area. “As an independent business, we believe we play a role in strengthening the UK’s cafe culture by offering a high-quality alternative to larger chains and maintaining a focus on individuality and customer experience,” says Paula. Additionally, Tilly’s Bunbury is proud to sponsor Bunbury Cycling Group with new shirts, encouraging health and wellbeing within the village. CoOwner Andy is also a member of the cycling group, and the rest of Tilly’s Bunbury are keen on showing support with CSR at their core. Now, Tilly’s Bunbury is showing no signs of slowing down, with the future looking very bright, indeed. Paula shares what this will entail: “Over the next 12-24 months, we plan to continue building our reputation as one of the leading countryside cafes near Tarporley. This includes expanding our events offering, developing seasonal menus, and enhancing the overall customer experience both in-store and online. We are also exploring opportunities to further integrate with local tourism and outdoor activities, positioning Tilly’s Bunbury as a key destination for visitors to the area. “Looking ahead to 2026 and beyond, our focus is on sustainable growth, strengthening our brand, and continuing to deliver the high standards our customers expect while staying true to our core values.” And with that, she concludes, “We are grateful for the continued support of our customers, team, and local community, and we remain focused on building a business that people are proud to visit and recommend.” Company name: Tilly’s Bunbury Contact name: Paula Robinson Website: www.tillysbunbury.co.uk Email: tillysbunbury@yahoo.com When it comes to UK cafes, customers are increasingly looking for an experience that goes beyond just food and drink – they want locally sourced produce, homemade dishes, sustainability, consistency, atmosphere, and a sense of connection, as well as dog-friendly spaces, particularly when located in rural and countryside locations. These trends align closely with how Tilly’s Bunbury has always operated – dealing with local suppliers, a genuine focus on customer experience and community engagement, and creating an environment that welcomes everyone, including furry friends. Village Cafe & Coffee Shop of the Year 2026 – Cheshire & Community-Focused Cafe Experience Excellence Award 2026 Tilly’s Bunbury
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