Whether you are seeking to carpet a single bedroom or lay down the flooring of an entire office space, Rob Santwris Flooring leverages more than two decades of experience to deliver the tailored solution you need. The company offers a comprehensive flooring service that encompasses carpets, vinyl, luxury, vinyl tiles, laminate, and wood flooring, as well as subfloor preparation and specialist commercial flooring. We heard more from Director Max Rose below, as Rob Santwris Flooring is named in the Welsh Enterprise Awards 2026. Most Trusted Flooring Retailer 2026 – South Wales Based in Newport, South Wales, Rob Santwris Flooring is a family-run flooring company that supplies and fits flooring for both domestic and commercial customers across South Wales. The company offers a complete flooring service to a wide range of clients, from homeowners looking to transform a single room or an entire property through to businesses, offices, schools, and other commercial organisations. The flooring industry is a significantly competitive landscape, with businesses facing pressures from both independent retailers and the larger national chains. In such a fast-paced environment, Rob Santwris Flooring strives to distinguish itself from the crowd by offering the personal service of a local, family-run business whilst still competing on price, choice, and the scale of work it can undertake. As Rob Santwris Flooring has grown through the years, the range and scale of projects its team undertakes has increased considerably, particularly within the commercial sector. The company’s core values, however, has remained unchanged; no matter the project’s size or scope, the team aims to deliver the same personal, straightforward service that Rob Santwris Flooring was built on, whilst continuing to evolve alongside the market. “Our main goal has always been quite simple: to provide good-quality flooring, professional fitting, and a reliable service at a fair price,” Max told us. “Customer service is at the heart of the business. We value honesty, reliability, quality workmanship, and treating every job with the same level of care, regardless of its size. We want customers to feel confident dealing with us from the initial measure and quotation right through to the completed installation.” This is perhaps one of Rob Santwris Flooring’s greatest strengths in such a saturated market: its team looks after the whole process, from offering a free home measure and advice on choosing the right flooring through to preparation and professional installation. Rather than juggling numerous contracts with multiple players, clients can confidently partner with one trusted company they know they can rely on throughout the process. Rob Santwris Flooring is also known for its Free Gripper offer. A gripper is a crucial component of the flooring process, used to secure and hold down carpets or rugs. This free service has become a recognisable part of the Rob Santwris Flooring brand and helps the team provide additional value to its customers, without compromising on the quality of the flooring or fitting. This service is delivered by a dedicated team, who are driven by the customer-focused culture fostered within Rob Santwris Flooring. “Everyone understands that their role has an impact on the customer experience, whether they are answering the phone, helping someone choose a product, measuring a property, or carrying out the installation,” said Max. “We all genuinely care about the customer and want the finished job to be something we can be proud of.” This approach to client-service has established Rob Santwris Flooring as the partner of choice to countless households and businesses seeking to transform their space. Since its inception in 1993, the family-run business has grown upon a foundation of friendly service, guaranteed delivery, and exceptional value, making a name for the confidence and care that defines its service. Recognised as South Wales’s Most Trusted Flooring Retailer 2026, Rob Santwris Flooring has amassed a large amount of repeat business and recommendations through the years, evidenced by its remarkable 4.9-star rating on Google. One returning client wrote: “Absolutely fantastic service once again. This is the fourth time I’ve used Rob Santwris Flooring and, every time, I’ve had great quality carpets, excellent workmanship, and prices that are always reasonable. Highly recommend.” “Our biggest selling point is our reputation,” Max concluded. “A large proportion of our work comes through recommendations and repeat customers. We focus on being approachable, straightforward, and reliable, and if there is ever an issue, we believe in dealing with it properly. We want customers to come back to us for their next flooring project and feel confident recommending us to friends, family, or other businesses.” Contact: Max Rose Company: Rob Santwris Flooring Ltd Web Address: www.robsantwriscarpets.co.uk
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