Top-tier care must benefit all parties involved, including care recipients, their families, and care providers.
Care plans and processes should be dedicated, tailored, and streamlined in alignment with the recipient’s needs. However, this is unfortunately not always the case in the often underserved realm of health and social care.
Person Centred Software is a leading software provider dedicated to improving the quality of life for individuals in social care. We spoke to Alex Potter below, Chief Product Officer at Person Centred Software, as the company features in the UK Enterprise Awards 2025.
Since its establishment in 2013, Person Centred Software has been at the very forefront of the social care sector’s transformation, driving change through innovative digital technology. Initially, the company began as a market leader in care management software, serving just a handful of care homes utilising its pioneering Digital Social Care Record System, mCare. Over the years, however, Person Centred Software has seen remarkable growth and is now a globally recognised leader in digital solutions expertly tailored to the care industry.
Today, Person Centred Software supports more than 8,000 care providers across the UK, ranging from large care providers to single homes. The company plays an instrumental role in the lives of over 300,000 vulnerable older adults, driving outstanding care to enhance their wellbeing and improve overall outcomes. This significant growth is a direct reflection of Person Centred Software’s commitment to improving the quality of life for those receiving care and those working within the sector.
But that is not all; while its initial offering was a substantial achievement for the care sector in its founding year of 2013, the company has since grown and, with it, its offerings. Person Centred Software has expanded its range of products and services to not only meet but exceed the ever-evolving care needs of the population while adapting to regulatory changes – a feat Alex stated that no other care software provider has accomplished.
“Our extensive data is our unique selling point and core strength,” he shared. “We have four times more structured data than any other care software supplier, giving us a competitive edge that others cannot match. With rising customer expectations and the demand for better experiences, we are ideally positioned to meet the sector and its recipients’ needs.”
To achieve its vision, the company leverages its strengths in data to support care providers in the development of personalised care plans tailored to each resident’s unique wants and requirements. By taking this individualised approach, Person Centred Software allows for more effective care strategies that enhance overall wellbeing and satisfaction, for care recipients and providers.
Data is fundamental to achieving good quality, person-centred care – possessing the power to transform care delivery entirely. By leveraging comprehensive resident data, Person Centred Software enables care providers to identify various factors, including individual preferences, health conditions, and historical responses to treatment, facilitating better and more informed decision-making. With the understanding that care is a personal and vital service impacting countless lives on a daily basis, Person Centred Software strives to deliver enhanced outcomes while shaping a brighter future for the wider sector.
This mission will be further achieved through Person Centred Software’s plans for the future, which revolve around leading the industry from an educational perspective. The company will engage much more actively in this capacity with audiences across the care ecosystem, believing that the sector cannot solve a problem that has not been fully understood or appreciated. Through this initiative, Person Centred Software intends to introduce the vision for the future of care to the mainstream agenda in a way it has never been before.
Alongside this, Person Centred Software is on the brink of launching a groundbreaking product that will revolutionise the care sector for the better. This exciting development is set to bring significant improvements, and you won’t want to miss it. Keep an eye out for updates!
Contact Details
Contact: Alex Potter
Company: Person Centred Software
Web Address: www.personcentredsoftware.com
