Ground Floor, Suites B-C, The Maltsters,
1-2 Wetmore Road, Burton upon Trent
Staffordshire, DE14 1LS
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Winner of the UK Enterprise Awards.
A Friendly Face (Under Wraps!)
A Friendly Face (Under Wraps!) is one of the 2026 winners of the SME UK Enterprise Awards.
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About A Friendly Face (Under Wraps!)
Best Mystery Shopping & Customer Service Training Consultancy 2026
A Friendly Face (Under Wraps!) is a business that specialises in mystery shopping; offering bespoke,detailed reports, and also comprehensive customer service training.
Our goal is to drive positive change and foster a customer-focused culture within an organisation.
Through thorough competitor analysis and mystery shopping services, we identify inefficiences,improve customer satisfaction,increase sales, and fuel business growth.
