Category: Business Advice

Especially among SMEs, outsourcing is becoming more commonplace; here, Michelle O’Connor – Chief People Officer at Hive Support Services – discusses the benefits of doing so, alongside some of the challenges her team is seeing across the UK business sect

For a long time, payments were treated as a back-end problem: pick a processor, integrate it, move on. That assumption held while everyone did roughly the same thing — card payments, one or two acquirers, a standard checkout. It stopped holding once mark

Many small businesses run on spreadsheets longer than they should. In private healthcare, the same pattern often appears inside prescribing operations. At the start, a spreadsheet can feel practical. It helps a small team track patients, prescriptions, payment

A practical guide to the Level 4 AI & Automation Practitioner Apprenticeship Most SMEs have already tried AI. Staff use ChatGPT or Copilot, someone has built a useful prompt, and a few tasks take less time. What usually hasn’t changed is the process

A spreadsheet can serve a small UK brewery when the product range is limited and a few people know what is stored where. As the brewery grows, more batches, seasonal lines, customer orders and storage locations mean more stock information has to be kept accura

For many people, their tools are their livelihood. Plumbers. Electricians, carpenters, gardeners, mechanics; without their tools, their jobs become impossible. And if things go wrong, it’s often not a case of simply buying more.

In this exclusive interview with the AI Speakers Agency, Maarten explains why AI programmes fail, which foundations determine whether a company is AI-ready, how leaders can test value before committing to large projects, and how his AI Navigator Framework move

That’s the paradox of small business. You’re very good at generating demand. Google Ads, SEO, social media, directories, local advertising, and digital sales funnels. But once you make the phone ring, you don’t have the capacity to answer it.

As the UK continues its push towards net-zero carbon emissions, we’re seeing a transformation when it comes to clean energy. It was once a nice-to-have, but now it’s becoming a key component of commercial growth. Rising energy overheads and stringent envir

Selling online looks deceptively simple from the outside. Launch a storefront, run a few ads, send some emails, and watch the orders roll in. In reality, ecommerce is one of the most demanding marketing environments there is. Margins are often tight, competiti

In the ever-evolving world of e-commerce, efficiency in fulfilment processes can make or break a business. As webshops strive to meet customer demands swiftly, business management software emerges as a crucial tool in streamlining operations. This article will

Maintaining high standards of hygiene is crucial for all Leeds-based businesses. Not only can a messy and unclean workplace environment create hazards, but it can also affect the motivation, morale, and output of staff, and leave visitors with a poor first imp